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Audi Des Moines

Johnston, IA

4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

May 14, 2021

Very good service experience. Waiting area and lounge area were excellent. Service manager was very polite and easy to work with. Car wash was done very good as well!! More

by ppatel0511
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Had a good experience with the team at Audi DM. Our sales person went out of his way to make sure we got the best service possible. More

by nikmorrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

My experience was very personalized and professional. TJ and Alex both took great care of me and made my out of state purchase experience an absolute pleasure. TJ's level of customer service exceeds the ind More

by KGlover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TJ
May 04, 2021

George was great to work with. He helped me turn my lease early & found the car I wanted. Anando helped close the deal & prepared all the paperwork ahead of my arrival. Simply fantastic service & look forwar More

by tblazenko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

Audi of Des Moines made buying our new Audi Q5 a pleasant experience. They located the perfect vehicle for us. We are loving our new car! More

by PKH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Watters
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021

I found them to be very efficient and very courteous. Sale price decision was made quickly in consultation with manager. Anando knows his job well. More

by nayar.jemini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2021

I thought the dealership provided a first class customer experience. The sales rep was not pushy and was very informative along the way and helped us get into the car we had wanted. Thanks for providing an More

by CHADHAY5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

I had a wonderful experience purchasing a new vehicle. Fantastic service, really professional staff and management. Quick and clear communication with no pressure. We always buy from Audi of Des Moines an More

by Anela S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel T.
April 27, 2021

We had a great experience service and customer service was very welcoming. We were very informed on exactly what service was going to be done on our Q3. More

by SKEVIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Fleischacker
April 27, 2021

I had to schedule a return visit to adjust the power I had to schedule a return visit to adjust the power window because it was leaking after a new regulator was installed. They fixed it right this time More

by mitchmark00
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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