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Audi Des Moines

Johnston, IA

4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

May 31, 2021

The visit was great. Completed a 5 star google review already. Bryan Adams was great to work with. Love the video transparency. Keep it up More

by osmanislamagic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2021

Katie did a very nice job. The loaner car was available Katie did a very nice job. The loaner car was available when I got there. She called to let me know what time the car would be ready. The car had More

by THEIKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie Cross
May 21, 2021

After my car broke down on the interstate and it was towed after hours to Audi, I had correspondence first thing the next morning. Katie was super helpful. Decided to get a new one since too much in rep More

by ALLISON.DIBLASI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
May 20, 2021

The dealership worked with me on a trade for a certified A4. Robert Bridges was the main sales representative and did a great job answering my questions about the car even walked me through the car's histor More

by carguy21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Great service with friendly and knowledgeable staff. They made every effort to ensure top level service and were extremely transparent on pricing and what services would be provided. More

by rylin34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
May 17, 2021

Very good experience. The guys are very helpful and always willing to go the extra mile. Jorge actually came and sat in the car with me to help me with a misunderstanding I had. Very much appreciated t More

by KlarChad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge , Katie Cross
May 17, 2021

Pleasant sales experience with TJ. He was professional, prompt, focused and listened intently to my requests. Smooth and efficient transaction with limited contact and an results oriented salesperson. More

by brebielski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Bahner
May 14, 2021

Brian and John always do an incredible job and very professional. Always taking care in every step and making sure you know everything. Well done! More

by spofiowa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John, Katie Cross
May 14, 2021

I always have been very pleased with the service and care I receive at Audi Des Moines. Very prompt when I drop off and pick up my vehicle. Thank-you More

by bjkalt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2021

Great communication from advisers, from setting appointment through follow up after service. All staff were very considerate and friendly. Great experience at Audi Des Moines again! More

by mike.blomme71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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