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Audi Des Moines
Johnston, IA
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
September 15, 2021
Best oil change experience I’ve ever had. Extremely quick, friendly, and thorough: the video inspection they provide is amazing quick, friendly, and thorough: the video inspection they provide is amazing More
by PHILL G
Employees Worked With
September 15, 2021
Clean and efficient. The staff was very well educated on service requirements of the 2018 Audi and appreciated them allowing the loaner vehicle. service requirements of the 2018 Audi and appreciated them allowing the loaner vehicle. More
by bscott18
Verified CustomerSeptember 15, 2021
Great place to do business. Showed up and they got me rite in. After about 40 minutes I was out the door with a clean car. Thanks Audi Service rite in. After about 40 minutes I was out the door with a clean car. Thanks Audi Service More
by wattersautoland
Employees Worked With
September 15, 2021
Doing business at this office is a great experience. Very responsive and very personable. Very pleased responsive and very personable. Very pleased More
by timothyj0
September 14, 2021
Well my vehicle was service there i have an older audi this people are great. this people are great. More
by JMATOS1
September 11, 2021
Tried to charge me 1000 dollars to fix the inspection due and oil due. Never covered fees into warranty and put the problem caused by mice and weather. and oil due. Never covered fees into warranty and put the problem caused by mice and weather. More
by 420332004
Employees Worked With
September 10, 2021
Shopping experience was easy and they were more than accommodating and willing to work with me. Mercedes was able to answer any questions I had and would reach out to someone to find the right answer if accommodating and willing to work with me. Mercedes was able to answer any questions I had and would reach out to someone to find the right answer if she didn’t know it, which I genuinely appreciate! More
by DAVID_R_JONES2
September 10, 2021
Didn't feel very comfortable Asked Bryan a question he said he wasn't my adviser I needed to talk to Katie, he was going to lunch? Said welcome to the audi world. said he wasn't my adviser I needed to talk to Katie, he was going to lunch? Said welcome to the audi world. More
by WWW.NONE
September 10, 2021
They were all prepared with a loaner vehicle to drive while my vehicle was being serviced, and check in and check out was quick and easy! Professional operation! while my vehicle was being serviced, and check in and check out was quick and easy! Professional operation! More
by marc328
Employees Worked With
September 09, 2021
They were ready for me when I showed up and got the Q5 all taken care of faster than they predicted. I was very happy with their level of professionalism and the quality of the service they provided. all taken care of faster than they predicted. I was very happy with their level of professionalism and the quality of the service they provided. More
by MK_DK
