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Audi Des Moines
Johnston, IA
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
September 30, 2021
Elvis was very friendly helpful in finding the right vehicle for us and demonstrating all of the vehicles functions. vehicle for us and demonstrating all of the vehicles functions. More
by LISADROWN
Verified Customer
September 29, 2021
On-time, efficient work. The video walk-through is a nice feature. Appreciate the car wash! feature. Appreciate the car wash! More
by mdwstnr
September 25, 2021
Took my R8 Spyder for 20,000 mile service even though I had less than 5,700 miles. Informed that it would be 5+ hours to complete. Drove loaner home 160 miles round trip.and back to dealership.Couldn’t rot had less than 5,700 miles. Informed that it would be 5+ hours to complete. Drove loaner home 160 miles round trip.and back to dealership.Couldn’t rotate tires because of front and back size difference. More
by JJensen
September 24, 2021
Very friendly, helpful and attentive. Bryan was extremely easy to work with. Explained everything needed and the reasons for it. easy to work with. Explained everything needed and the reasons for it. More
by MIKE@SCHONEMANREALTORS.COM
September 23, 2021
Quick and easy drop off & pick up, never dread taking my car in for service since it's always great! car in for service since it's always great! More
by alex.w.eaton
September 22, 2021
Excellent communication and service. I’m always impressed with the service completed, and even more so with the staff and the way they interact with me with the service completed, and even more so with the staff and the way they interact with me More
by cyclone96
Employees Worked With
Katie Cross
September 17, 2021
Our sales reps, Rob, was very easy to work with, no pressure and provided a lot of valuable information so we could me the right decision. pressure and provided a lot of valuable information so we could me the right decision. More
by jainajohnson
September 16, 2021
Everything went smoothly with drop off. loaner and pick up. Staff was friendly Md helpful. up. Staff was friendly Md helpful. More
by Paul
September 15, 2021
These guys are on point. Friendly staff. They know what they have going on for the day I told them my name and the service writer knew what I was there for, very impressed. When I came back to pick it up they have going on for the day I told them my name and the service writer knew what I was there for, very impressed. When I came back to pick it up they went and pulled up my car clean and fixed I will keep bringing my car here. More
by Mrk361
