Audi Des Moines

Bryan and his team made my service appointment a seamless experience. Scheduling was easy and they provided me with vehicle while my car was being serviced. experience. Scheduling was easy and they provided me with vehicle while my car was being serviced. More

Got me in and out on time. Very clean and kept me informed of the progress informed of the progress More

I have purchased 4 vehicles from this dealership. They always have had great, knowledgeable salespersons that are easy to deal with. There service department is great. They definitely know what they’re do always have had great, knowledgeable salespersons that are easy to deal with. There service department is great. They definitely know what they’re doing. More

I found the service to be quick and easy. Everyone was friendly. I don’t like the 15 word minimum requirement. friendly. I don’t like the 15 word minimum requirement. More

Best in the business! Great customer service, I would most definitely recommend Audi of DesMoines most definitely recommend Audi of DesMoines More

Very helpful to us traveling from out of state! They got us in on. Saturday us in on. Saturday More

Great customer service and friendly staff. Waited at the dealership and the area was clean, had refreshments. dealership and the area was clean, had refreshments. More

Lithia Audi of Des Moines sold me a 2018 Acura TLX on 8/17/21, that was still under original warranty and came with limited dealer warranty. Discovered after sale had corrosion and covered in mold. Black 8/17/21, that was still under original warranty and came with limited dealer warranty. Discovered after sale had corrosion and covered in mold. Black mold was obvious along all doors. A mold test kit was done and determined it was mold. Black mold along entire sunroof, along trunk lid, along all doors, and underneath all weather-stripping. Mold behind rocker panels. Corrosion underneath car, behind rocker panels. White chunks of mold behind weather-stripping, green mold along all weather-stripping. Suggests car was in flood. Have invoice from shop that did mold removal. Car was purchased from auction in Florida. Had to pay $400 to have mold removed along doors & sunroof, could not remove mold underneath weather stripping, as would destroy weather-stripping and/or paint. Lithia bought car back from me after I demanded it, took 2.5 weeks to respond - with sales mgr George Meza ignoring me. Only responded after I involved my lawyer. General Manger Brent Schettler said he intends to sell car again, and personally drove out to KC to retrieve car and try sweep under rug. Tried to force me to sign 2 documents that car was not in flood before would buy the car back. Also tried to force me to register and pay taxes on car in KS. Repeatedly said only buying car because I was unhappy about it, and not because it was a flood car. Car also had burnt wax on 3 areas of car, where wax was buffed into paint to cover up missing paint. D- rating on BBB. Buyer beware!!! More

Service is always great. They are fast and friend and I wouldn't trust my car to anyone else. wouldn't trust my car to anyone else. More

Wonderful service. Immediate response to my urgent need. I had major car trouble in the beginning hours of a return trip to Boston. I know the Iowa team did everything possible to complete repair as soon a I had major car trouble in the beginning hours of a return trip to Boston. I know the Iowa team did everything possible to complete repair as soon as possible. I was kept informed at all times about shipment of parts. They were a terrific group and extremely considerate about my need to get back to Boston ASAP. More