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Audi Des Moines
Johnston, IA
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
October 22, 2021
Kind, prompt and professional communications, service and handling of the work performed on my vehicle. handling of the work performed on my vehicle. More
by kylecoleman
Verified CustomerEmployees Worked With
October 19, 2021
TJ Bahner provided us such a detailed video of the Audi my husband and I were interested in that we choose to drive from Omaha, NE to Des Moines to meet TJ and drive the vehicle. After meeting TJ we were my husband and I were interested in that we choose to drive from Omaha, NE to Des Moines to meet TJ and drive the vehicle. After meeting TJ we were impressed by his knowledge of vehicles and the Audi we came to view. TJ worked hard to ensure the Q5 was clean and mechanical sound by having the shop make additional fixes before we made the purchase. The car was detailed to perfection! Without any doubts, the drive was worth every mile to experience such a seamless process. TJ is honest and reliable! This was by far the best car buying experience we ever had. More
by vossgeraldo
Employees Worked With
TJ Bahner
October 17, 2021
My service person took great care of my vehicles repair and making sure I got a loaner to use! and making sure I got a loaner to use! More
by HOLYCRAIGER
Employees Worked With
October 16, 2021
Dropped car off before vacation and was ready when I returned washed and ready to go. returned washed and ready to go. More
by Dan Lienemann
Employees Worked With
October 16, 2021
I found the service department to be accurate and very professional. They did a thorough inspection in addition to the oil change. professional. They did a thorough inspection in addition to the oil change. More
by boxsterneil
October 13, 2021
Service completed in an expected time frame, no problems, this is too long, what if I don’t have 15 words to say. this is too long, what if I don’t have 15 words to say. More
by vconley
Employees Worked With
October 13, 2021
Elvis was very helpful and easy to work with! Thank you very much for all your help! very much for all your help! More
by Koriensleymk
Employees Worked With
October 13, 2021
Well done presentation and super quick delivery of vehicle. Appreciated the courteous attention and professional presentation. Thanks! vehicle. Appreciated the courteous attention and professional presentation. Thanks! More
by schwarckj
Employees Worked With
Other Employees :
Mercy Mickelson *****SALES DEPT. 5 STARS *****
October 13, 2021
I am from out of state and found a car online that I had to have. They made sure that I got that car. Paperwork was mailed to me and they held the car for me until the next weekend when I could fly in to pi to have. They made sure that I got that car. Paperwork was mailed to me and they held the car for me until the next weekend when I could fly in to pick it up. They picked me up from the airport and the process was very easy and smooth. More
by samanthap
Employees Worked With
October 12, 2021
I appreciated the attention to detail and catching hard to find issues before they became problems to find issues before they became problems More
by ADRIANNE.WALKER
Employees Worked With
