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Audi Des Moines

Johnston, IA

Overview
Employees
Reviews
Vehicles
4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

March 31, 2022

This was the most positive buying experience I have ever had. Mercedes and BMW didn’t even come close! More

by Cactus7a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amar HASANOVI
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Apr 01, 2022 -

Audi Des Moines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 31, 2022

I purchased a used Audi and have had one issue after another. At the best they didn’t do an inspection on this car. Which really is inexcusable. At the worst they did do an expection before selling it a More

by Sjmacfarlane1
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Aleksandr Yanouskiy
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2022 -

Audi Des Moines responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

March 02, 2022

Wonderful dealership! Elvis was great to work with. Great experience will definitely buy my next vehicle there! More

by minnowsx4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
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Mar 03, 2022 -

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Elvis delivered such a great experience!

February 24, 2022

Friendly people and knowledgeable. Very busy though at times. Didn’t feel pressured at all. More

by Erich
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco
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Feb 24, 2022 -

Audi Des Moines responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

February 17, 2022

This dealer showroom has an immaculate appearance. Customers were greeted promptly with great courtesy. All questions were answered thoroughly and thoughtfully. Any transactions involving multiple p More

by KZCAHILL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
Report | Print
Feb 17, 2022 -

Audi Des Moines responded

Thanks for your feedback on your recent visit to Audi Des Moines. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 16, 2022

Accommodating to my vehicle needs, friendly helpful service. Smooth buying process. Excellent follow up after purchase More

by ash_butcher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
Report | Print
Feb 17, 2022 -

Audi Des Moines responded

Thank you for choosing Audi Des Moines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

February 10, 2022

Great customer service before and after the sale. TJ was patient and very knowledgeable of multiple types of cars. He was not high pressure and truly put us as a customer first. Any questions I have even a More

by chop4kc2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
Other Employees : TJ Bahner
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Feb 11, 2022 -

Audi Des Moines responded

Thanks for sharing your thoughts about your experience with Audi Des Moines. We appreciate your business and hope to see you again soon!

February 02, 2022

Fantastic service. Elvis helped me tremendously! The process was very quick and communication was very good. More

by SC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2022 -

Audi Des Moines responded

Thank you so much for your wonderful review! We are thrilled that Elvis had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Audi Des Moines!

January 20, 2022

Friendly very knowledgeable about cars. Always willing to any doubts you have. Clean and bright. Coffee, soda and snacks if you please. What a nice personal touch thank you More

by Sallie Dodd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Meyers. Richard Meyers
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Jan 20, 2022 -

Audi Des Moines responded

Thank you, Sallie, for choosing Audi Des Moines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 31, 2021

Outstanding service and outstanding vehicle - I love my new Q7! Mercedes was wonderful to work with, I highly recommend Audi Des Moines. More

by JMO0918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
Other Employees : Mercedes
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Jan 01, 2022 -

Audi Des Moines responded

Thank you for choosing Audi Des Moines, your feedback and rating mean a lot to us. We're glad Mercedes was able to help, and we hope to see you again! Congratulations on your new Q7!

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