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Audi Des Moines

Johnston, IA

Overview
Employees
Reviews
Vehicles
4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

September 09, 2024

Both of these folks were great to work with and a special thanks goes to George Meza for his wonderful professionalism. More

by boxsterneil
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Audi Des Moines responded

Thank you so much for choosing Audi Des Moines! Please let George or our team know if we can be of any more assistance. Best Regards, Brett Schettler General Manager

September 05, 2024

Great service and kind people. I would be happy to refer any family and friends. More

by BRIAN.KLIPFEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Cross
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Sep 05, 2024 -

Audi Des Moines responded

Thanks, Brian, for sharing about your experience with Audi Des Moines. We appreciate your business and hope to see you again soon! Best Regards, Brett Schettler General Manager

September 02, 2024

Dan was amazing to work with! He was very helpful, knowledgeable and considerate. He worked in getting us what we needed for our son. We would work with him any day! More

by fkdotani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Audi Des Moines responded

Here at Audi Des Moines, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience with Dan, and it was a pleasure having you at the dealership. We appreciate your review! Best Regards, Brett Schettler General Manager

August 25, 2024

A fantastic experience to buy a car. It was efficient and uncomplicated. Thank you all! More

by ROB2225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 25, 2024 -

Audi Des Moines responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

August 25, 2024

Very good experience. Very efficient and they have been very good with my numerous questions as I have been getting used to the car. More

by barb.seglar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2024 -

Audi Des Moines responded

Thank you for your kind review, Barb! We strive to make sure that all of our customers leave happy, and it's great to hear about your very good experience here at Audi Des Moines. Please let us know if there's anything else we can help you with! Best Regards, Brett Schettler General Manager

August 24, 2024

I’ve gotten great tech support from my salesman for my modern new car. Service dept very nice too. More

by MPEACOCK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Troung, Robyn Olson.
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Aug 25, 2024 -

Audi Des Moines responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Brett Schettler General Manager

August 16, 2024

The place feels less friendly comparing to Willis’s , BMW & Mercedes ( same corporations but totally different). More

by ANDYVO33
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2024 -

Audi Des Moines responded

Andy, We are very happy to hear Wesley provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Brett Schettler General Manager

August 15, 2024

Michael was knowledgeable and friendly. We appreciate his flexibility allowing an extended test drive. Highly recommend! More

by linda.mccullum
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Allison-Billings
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Aug 16, 2024 -

Audi Des Moines responded

Linda, Thank you for taking the time to share your feedback with us. Michael and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Brett Schettler General Manager

August 11, 2024

They were very nice and respectful and made me feel comfortable when buying my car More

by cartercorn04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2024 -

Audi Des Moines responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Best Regards, Brett Schettler General Manager

August 08, 2024

Very quick and efficient. Robyn did a great job explaining everything to me and giving me tips about my next scheduled service More

by sabroske
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robyn Olson
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Aug 08, 2024 -

Audi Des Moines responded

It's great to hear that Robyn and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines! Best Regards, Brett Schettler General Manager

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