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Audi Des Moines
Johnston, IA
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,436 reviews
October 04, 2022
Rob was great to work with and this is the 2nd car I. Bought in a month Bought in a month More
by gibbonsjeff1
Verified Customer
October 02, 2022
Very unprofessional. Staff acted as though I was inconveniencing them. Sales team was loud and unprofessional. I couldn’t tell if I was in a business or an drunk frat Staff acted as though I was inconveniencing them. Sales team was loud and unprofessional. I couldn’t tell if I was in a business or an drunk frat party. Who ever was in-charge of those employees needs better customer service training. More
by NathanBolton
Employees Worked With
Other Employees :
Katie Cross
September 22, 2022
Excellent service, very helpful and on time. Service advisor Jason is truly the best and he makes the experience and process a positive one. Service advisor Jason is truly the best and he makes the experience and process a positive one. More
by enpeve
Employees Worked With
James Halstead
September 20, 2022
The worst dealership ever I visited in my life. Providing financing at 11.99% APR and no respect for the customer. Providing financing at 11.99% APR and no respect for the customer. More
by yuvaraj.rao
September 19, 2022
Everyone is very friendly and knowledgeable. Amar did a great job getting me into the best car for me. Amar did a great job getting me into the best car for me. More
by Trent_cressy
September 18, 2022
Terrible dealership with horrible service. I really wish there was a different dealership in Des Moines I really wish there was a different dealership in Des Moines More
by KRISTELHILL19
September 16, 2022
Great understanding and rapport by the team members. Easy and comfortable environment for all involved. Easy and comfortable environment for all involved. More
by ARPPATEL
Employees Worked With
September 15, 2022
Professionalism at its best. Great communication and follow up. Product quality excellent and accurate. Audi of DeMoines should be you go to for your next vehicle. Great communication and follow up. Product quality excellent and accurate. Audi of DeMoines should be you go to for your next vehicle. More
by Gwhoek
September 14, 2022
Quick and easy. Work done in a timely manner. My only criticism would be that nobody went into detail on what they saw while performing my service. Work done in a timely manner. My only criticism would be that nobody went into detail on what they saw while performing my service. More
by HURTADO.CARLO
Employees Worked With
Idk
September 14, 2022
Sold me a car that was not reconditioned before I took it home. It developed a power steering whine in less than a week. At least the shop had the decency to call me to tell me it was not reconditioned. I to home. It developed a power steering whine in less than a week. At least the shop had the decency to call me to tell me it was not reconditioned. I took it back to them for service at their expense. They had my car for almost a month after I had only had it a week. Now - I finally received my plates. However, they are not the blackout plates I paid extra for!!! I’ve been trying to get this issue resolved but NO ONE has contacted me regarding the plate issue. I won’t ever buy a car from this place again. More
by NUTTYWOBBLE
Employees Worked With
Alex Henson(sales), Mark (service), Dwayne Hill (finance)
