Audi Des Moines

Jacob was attentive, knowledgeable and personable. I had my 1 year old granddaughter with me and the play area was clean, easy and safe for her to be for the hour we were there. Thank you for caring a I had my 1 year old granddaughter with me and the play area was clean, easy and safe for her to be for the hour we were there. Thank you for caring about our comfort. More

My sales person was Jeremy Howard. He did a phenomenal job with our transaction. He was knowledgeable, friendly, and made the process extremely easy. He did a phenomenal job with our transaction. He was knowledgeable, friendly, and made the process extremely easy. More

Work well done. Very friendly and patient also very descriptive about the job and details. Very friendly and patient also very descriptive about the job and details. More

Great and fast My experience was great, very quick and friendly staff Very professional staff friendly staff Very professional staff More

Very welcoming and all items were explained Timely service and on time service kept me on schedule service and on time service kept me on schedule More

I was looking for a Mini Cooper, which they had. I called from Rockford, MI Spoke to Elvis the salesman, asked him if the car was fully serviced. He said YES So I flew to Des Moines and was at the I called from Rockford, MI Spoke to Elvis the salesman, asked him if the car was fully serviced. He said YES So I flew to Des Moines and was at the dealership at 10 am Saturday. Test drive the car and thought it was OK. So had all papers signed and waiting It was taking a little bit longer and George approached me and told me there was a problem with a oil leak, but the problem was their chief mechanic was not in that day and could not fix it until Tuesday. I had to be back home, for family matters So had to stay one more night and buy a ticket back home. George called me Friday and told me the car was ready and would shipped free of charge. When the car arrived and started it, the dashboard was like a Christmas tree. They paid for the repair, that was a bad installation of the oil filter Less than 4000 miles, oil had to be , so how could the say the car was serviced, the cabin filter also needed to be changed 4000 thousand miles another light when on. The parking sensor went bad 2.500 to repair it. Spoke to George and said they would only do repairs for the original oil leak. Then with 7000 miles brakes had to be replaced, so definitely it was not serviced I was more disappointed, when at the dealership they told me tires were mismatch and needed to be replaced More

Dan was a great salesman. He knew his stuff and I would highly recommend him. He knew his stuff and I would highly recommend him. More

The people I have met are very nice and helpful. Got me in and out in no time. Got me in and out in no time. More

I took my car in for an oil change and tire rotation. In the past it has taken a couple hours but this time they were very quick! In the past it has taken a couple hours but this time they were very quick! More

Excellent experience! Great communication, honest and straightforward, very easy to deal with. Thank you Rob and Audi Des Moines! Great communication, honest and straightforward, very easy to deal with. Thank you Rob and Audi Des Moines! More