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Audi Des Moines

Johnston, IA

Overview
Employees
Reviews
Vehicles
4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

June 27, 2023

Elvis was very helpful and well-informed. He made buying my new Audi S7 a pleasure. More

by GERRYN0
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2023 -

Audi Des Moines responded

Thank you, Gerry, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Elvis here at Audi Des Moines.

June 23, 2023

The knowledge and class of Audi Des Moines, Iowa is second to none! I would highly recommend, and plan to buy from them again in the future! 5 stars! More

by annette74
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Watters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, Brady Fleischacker, Sue Hannam, Katie Cross
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Jun 24, 2023 -

Audi Des Moines responded

Annette, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Des Moines, we look forward to having you as a valued customer for many years to come!

June 21, 2023

Great service and great people will always get work done at this dealership. We take all of our cars here. More

by Jjschug
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
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Jun 22, 2023 -

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 20, 2023

Top notch expertise and no pressure. Elvis Felix was extraordinary in his leek of service and knowledge More

by GERRYN0
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 21, 2023 -

Audi Des Moines responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Gerry, please let us know.

June 16, 2023

You guys did good liked to have alittle better communication with me but under sercumstan I understand More

by WWW.NONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know names
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Jun 16, 2023 -

Audi Des Moines responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 13, 2023

Always great service and the service department does a great job. Bryan does a tremendous job! More

by JeffQ5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Audi Des Moines responded

Jeff, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines!

June 12, 2023

Amado was truly easy to work with I will come back for my next car More

by DVINTSON
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anando Sacic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2023 -

Audi Des Moines responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

June 11, 2023

A pleasant car dealership to visit. Friendly people and atmosphere. Location is not the best. More

by WWW.NONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
Report | Print
Jun 13, 2023 -

Audi Des Moines responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 10, 2023

They located the vehicle I wanted at another Audi dealership. They low balled my trades and made up several excuses for the values that made zero sense (ie: “we contacted local dealerships and this i More

by pohlmans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
George Meza
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2023 -

Audi Des Moines responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Jun 16, 2023 -

pohlmans responded

I’ve still not heard from the dealership…

June 10, 2023

It was a very smooth transaction. I got my brand new Q5 and I am loving it! Them guys especially Elvis were very accommodating and never failed our expectations. If somebody needs a n More

by UQM4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 11, 2023 -

Audi Des Moines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Des Moines!

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