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Audi Des Moines

Johnston, IA

Overview
Employees
Reviews
Vehicles
4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

August 26, 2023

We purchased our vehicle thru Driveway. com but the sales manager spent an hour explaining features, cleaning and filling the gas tank to be sure we were ready to purchase it. Very positive More

by BRADMURPHY
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2023 -

Audi Des Moines responded

We are so glad that we had the opportunity to work with you, Brad, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 22, 2023

Great service and friendly staff Minimum wait time Reasonably priced for what I received Thank you More

by Snappy Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady Fleischacker, Katie Cross
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Aug 23, 2023 -

Audi Des Moines responded

Thanks for sharing about your experience with Audi Des Moines. We appreciate your business and hope to see you again soon!

August 20, 2023

Elvis was awesome! He was patient with me and went over imperative information that I needed to know about my vehicle. I'm so excited he was able to help me find the pe More

by Shanta Weatherspoon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Audi Des Moines responded

Thank you for choosing Audi Des Moines. Your feedback and rating mean a lot to us. We're glad Elvis was able to help, and we hope to see you again!

August 19, 2023

I appreciated Wesley going over all the items the mechanics checked for me! He was very thorough! More

by KATHRYNLANG5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2023 -

Audi Des Moines responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Kathryn, for choosing Audi Des Moines!

Aug 21, 2023 -

Audi Des Moines responded

Thank you, Kathryn, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 18, 2023

Very professional staff. Respectful to customers, knowledgeable about the vehicles and services and always went to an extra mile to help. More

by SK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bridges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Audi Des Moines responded

Thank you so much for choosing Audi Des Moines! Please let us know if we can be of any more assistance!

August 18, 2023

Great customer service. I was able to get in right away and got my car back in a timely manner. I also received texts updates during the service. More

by HABDEEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
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Aug 21, 2023 -

Audi Des Moines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Des Moines.

August 18, 2023

Very good work. Very happy with our purchase and level of service. They do good work More

by Ckgrpwise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Aug 21, 2023 -

Audi Des Moines responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Des Moines, we look forward to having you as one of our valued customers for many more years to come!

August 15, 2023

Wesley is on top of his job. Great service! Very happy with the service staff. More

by MIKESENNEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2023 -

Audi Des Moines responded

Mike, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Wesley met your expectations. Thank you for choosing Audi Des Moines, we look forward to having you as a valued customer for many years to come!

August 12, 2023

Sales person was Knowable on the product they are selling. Good customer experience. Would recommend to my friends and family. More

by tgrossman
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
George Meza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 14, 2023 -

Audi Des Moines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 08, 2023

The problem I had required a tow to the service Dept with no advance appt. The team worked my vehicle in quickly and solved my issue. More

by DAVE.LEMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Prudencio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Cross
Report | Print
Aug 10, 2023 -

Audi Des Moines responded

Thank you, Dave! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Des Moines!

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