Audi Des Moines

Happy with everthing Sale rep did a great job we were happy with all the details about are new car .george did an excellent job with are questions and explaing all the tec Sale rep did a great job we were happy with all the details about are new car .george did an excellent job with are questions and explaing all the technology More

above and beyond We had to fly up from Omaha to test drive the Allroad, and Jorge was kind enough to pick us up,teaching me about the car all the way in. He spent as m We had to fly up from Omaha to test drive the Allroad, and Jorge was kind enough to pick us up,teaching me about the car all the way in. He spent as much time with us as we needed, helped me with color and add ons, and knew so much about the car I wanted to bottle him! He drove us back to the airport, and when my car finally came in, he drove it to Omaha for me with a smile on his face. great service, beautiful and very clean dealership. More

Very friendly and knowledgable group. The salesman, Brad was great to work with. I will definitely go back for my next vehicle purchase. The finance department was quick and easy and very The salesman, Brad was great to work with. I will definitely go back for my next vehicle purchase. The finance department was quick and easy and very thorough. More

excellent, I felt extremely well cared for ALL ASPECTS OF THE SALE WERE VERY PROFESSIONAL AND HELPFUL. I WAS HELPED AS SOON AS I WALKED IN AND KEPT INFORMED AS THEY TRIED TO FIND THE VEHICLE TH ALL ASPECTS OF THE SALE WERE VERY PROFESSIONAL AND HELPFUL. I WAS HELPED AS SOON AS I WALKED IN AND KEPT INFORMED AS THEY TRIED TO FIND THE VEHICLE THAT WAS THE ONE I WANTED More

Routine service The service was promptly scheduled, the attention to my car was thorough and the people were quite friendly. I was given a very nicer loaner to use d The service was promptly scheduled, the attention to my car was thorough and the people were quite friendly. I was given a very nicer loaner to use during the service. More

Picky engineer is good with these guys I'm picky, and I was extremely happy with the way John Mealey (service manager) and Phil (service tech) approached a complex problem: Adapting keys to I'm picky, and I was extremely happy with the way John Mealey (service manager) and Phil (service tech) approached a complex problem: Adapting keys to the immobilizer system on my wife's S4 Cabriolet. Phil understood the problem immediately and kept me in the loop as he addressed it, he also shared his technical insight on the car (I want to make this one last). The electronic immobilizer system is not something that is typically adapted outside of the dealership, and doing it wrong can (surprise) immobilize the car, so this is one of those times when it is better to engage the experts. The new service facility is nice (apparently today was moving day) and the service organization was highly responsive. It's not often I take a car to the dealership. I own the factory service manual as well as VAG-Com diagnostic software, and I enjoy figuring out the technical aspects of the car. I have long valued the parts department (Jeff Siddens) but I am not usually a service dept. customer. I have owned Audi cars since my first new car in 1985, and I would feel comfortable taking our A8 as well as our S4 there. More

Class Dealership! Long time customer of Audi of Des Moines---just purchased vehicle on the 13th ( #8 from this dealership over the years). Other than high praise for th Long time customer of Audi of Des Moines---just purchased vehicle on the 13th ( #8 from this dealership over the years). Other than high praise for the Audi product, the folks at Audi treat me with courtesy, respect, and professionalism. Jorge Meza (Audi Sales Consultant) and Anthony Gladney (GM) are very open, honest, and a pleasure with whom to work. Although it is the vehicle I purchase and drive, I strongly feel that the relationship built working with these folks adds value and support to my experience. Austin and Phil, in service, assisted me with my inquiries when asking about the vehicle. The service team is very prompt and thorough in service and communication. STRONGLY recommend you visit VW/Audi Des Moines if in the market! More

Great service! I would definitely recommend George Meza. He was very helpful with our decision to buy an Audi. He answered all questions and was very thorough. My wi I would definitely recommend George Meza. He was very helpful with our decision to buy an Audi. He answered all questions and was very thorough. My wife is very happy!!! More