Audi Des Moines

Quick recall work. Friendly and courteous service staff. Explained what work needed to be done and answered all my questions. I have had the opportunity to bring my Q5 Friendly and courteous service staff. Explained what work needed to be done and answered all my questions. I have had the opportunity to bring my Q5 in three or four times over the past 2 years and have always had a good experience. More

Good service I purchased a new TTS. The whole experience from the test drive to the purchase to vehicle delivery was smooth and low stress. We love the car. I purchased a new TTS. The whole experience from the test drive to the purchase to vehicle delivery was smooth and low stress. We love the car. More

Easy buying experience Purchased a slightly used Q5 after driving a few comparable vehicles. Brent was a pleasure to work with and understood what we were looking for and w Purchased a slightly used Q5 after driving a few comparable vehicles. Brent was a pleasure to work with and understood what we were looking for and was able to offer one that was just taken in but not detailed yet. Easy negotiation, fair price on purchase and trade, very happy with the whole process. More

Professional confidence It was clear the entire team at Lithuania is committed to providing a quality experience that was personal and low key. Elvis knew the. cars and took It was clear the entire team at Lithuania is committed to providing a quality experience that was personal and low key. Elvis knew the. cars and took the time necessary to reach a decision. The end result is a satisfied customer! More

Premium Customer Service. "George." was very caring and patient he listened to me and wanted to make sure I pick a vehicle that meets my family needs. I will recommend Georg "George." was very caring and patient he listened to me and wanted to make sure I pick a vehicle that meets my family needs. I will recommend George to my peers, friends, and family. More

Recent visit On this recent visit, yes, I would recommend this dealership. But from past experience, no, I would not. Perhaps my opinion will change with more vi On this recent visit, yes, I would recommend this dealership. But from past experience, no, I would not. Perhaps my opinion will change with more visits. More

Was the best experience so far in purchasing a vehicle. Elvis was very thorough and wanted to be sure I got exactly what I wanted. I appreciate the hard work in getting me what I want and not just making t Elvis was very thorough and wanted to be sure I got exactly what I wanted. I appreciate the hard work in getting me what I want and not just making the sale. More

Service people very friendly. Answered any questions I had about the recall notices I received and took care of them. Got my vehicle in right away at the sch people very friendly. Answered any questions I had about the recall notices I received and took care of them. Got my vehicle in right away at the scheduled time. More

Bum Car I purchased a used Audi A4 Feb 2017 and with in a few months I had major engine repairs that I need done. I had to replace timing chain, cam bridge, I purchased a used Audi A4 Feb 2017 and with in a few months I had major engine repairs that I need done. I had to replace timing chain, cam bridge, and other engine components. Cost a little more than 2k. Purchasing a used car from a reputable dealer and having that kind of issues makes me wonder how thorough they check their used cars they are going to sale?? I sent an email to their GM and did not get any replies back. Its a shame to finally get a car you have wanted for a long time only to get a dud that costs thousands additionally in repairs. Brahim was the salesman and is good with customer service. More

Professional Leasing Process Brad Ernst did an outstanding job working with us to lease the exact car we wanted. We were previous Audi owners, Brad connected with that experience Brad Ernst did an outstanding job working with us to lease the exact car we wanted. We were previous Audi owners, Brad connected with that experience and helped us through the leasing process. He was on the lot after the dealership had closed and still took time with my wife and I to review the vehicle and finalize some details. He is very professional, I would purchase or lease again from Brad and recommend him to others. Ryan V More