Audi Des Moines

Positive used car buying experience w/ Brad Ernst. We needed to purchase a used car for our daughter. We looked around for several months and eventually found a high quality used Honda at Audi of Des M We needed to purchase a used car for our daughter. We looked around for several months and eventually found a high quality used Honda at Audi of Des Moines. Brad is the salesman we worked with and it was a very pleasant experience. Brad is friendly, reasonable, and easy to work with. I wouldn’t hesitate to work with Brad again the next time we are in the market for a vehicle. More

Easy Car Buying Experiences with Brad Ernst I have leased or purchased many cars over the years from many different dealerships. My last two experiences working with Brad Ernst were the most en I have leased or purchased many cars over the years from many different dealerships. My last two experiences working with Brad Ernst were the most enjoyable so far. I had leased a VW from Brad three years ago and when that lease expired, I called Brad again and leased an Audi. Brad is very genuine and easy to work with and in both instances, we were able to work out a fair deal very quickly. I highly recommend working with Brad if you are in the market for a vehicle. More

PRE-PURCHASE EXPERIENCE This review is probably a bit premature as I have not purchased a vehicle from this dealership. I only write this to recognize and give a pat on the b This review is probably a bit premature as I have not purchased a vehicle from this dealership. I only write this to recognize and give a pat on the back to Brad Ernst. I have been in a search and negotiation process with Mr. Ernst regarding a 2018 Audi Q5 Prestige. We have only engaged in a back and forth dialogue online to this point. Brad has displayed a low pressure sales approach and an aptitude for the vehicles that he represents that is appreciated. I look forward to speaking with Brad in the near future in pursuit of my next new car purchase. More

First Service of my new car It was time for my 10,000 mile service for my 2017 Audi A4. that we purchased from Brad Ernst ( who I highly recommend) scheduling was easy, Amber is It was time for my 10,000 mile service for my 2017 Audi A4. that we purchased from Brad Ernst ( who I highly recommend) scheduling was easy, Amber is extremely knowledgeable . The waiting area was clean and comfortable with water available as an alternative to soda and coffee. More

Great experiencd I had visited this audi dealership in hopes of trading in my BMW for a Ford Escape I had been watching online. Brad, the salesman was very knowledgeab I had visited this audi dealership in hopes of trading in my BMW for a Ford Escape I had been watching online. Brad, the salesman was very knowledgeable regarding my trade in and the new purchase vehicle. They made me a deal I could not turn down. Everyone at the dealership were very friendly and I felt like I made a great buy. I have recommended this dealership and salesman to several people since. More

Audi Excellence Our experience was what I expected from a renowned German brand. The level of professionalism and care from the staff was wonderful. Our sales associa Our experience was what I expected from a renowned German brand. The level of professionalism and care from the staff was wonderful. Our sales associate, Brad, represented the dealership and the Audi brand with impeccable taste and standards. He was very knowledgeable, took the time to explain every detail from deciding the right vehicle for us to scheduling services. More

No nonsense transaction They had a car I wanted and I bought it. Not a lot of unnecessary back and forth. Salesman Brad Ernst was very knowledgeable and personable. Had to co They had a car I wanted and I bought it. Not a lot of unnecessary back and forth. Salesman Brad Ernst was very knowledgeable and personable. Had to come back in to sign some paperwork and business manager Aleks had everything ready to go so I was out the door in no time. More

Great experience!! George, our salesman, guided us through our car buying process. He listened very well to our objective for buying a new car. He was thorough, knowled George, our salesman, guided us through our car buying process. He listened very well to our objective for buying a new car. He was thorough, knowledgeable, and personable. I’d highly recommend George! More

10,000 Mile Servicing Audi Service team was welcoming, prepared, showed excellence in thinking and actions, and went beyond "expectation". The Audi Service team ensured I h Audi Service team was welcoming, prepared, showed excellence in thinking and actions, and went beyond "expectation". The Audi Service team ensured I had a positive experience...similar to concierge service level of fine hotel. More

14th Car in 25 years I just bought my 14th car, a 2018 Audi S4, from Brian Braak today. Our association dates back through 25 years for buying my Acura CL, Infiniti I30 I just bought my 14th car, a 2018 Audi S4, from Brian Braak today. Our association dates back through 25 years for buying my Acura CL, Infiniti I30 ( 2 ), Acura TL ( 3 ), Infinity Q4, Acura MDX ( 2 ), Acura RDX, Audi S4 ( 3 ) and a used car for my mother. To be honest, 5 of these cars were for my wife. But, she made me do the work of getting the deal done while she concentrated on the important part of the transactions ( what color the car was inside and out ). Brian is technically a VW sales master. But he's sold me something from every marque sold by the dealership except VW. That says a lot about his versatility and his knowledge of the dealership's product lines. He's easy to work with, he has fun selling cars and he makes buying a car a fun experience. We've worked together long enough that he knows what I like, what I want and most importantly, what I don't want. Brian is honest, ethical and open about the process and I can't recommend him highly enough. In this purchase I also worked with Brent Schettler, Aleksander Yanouskiy and George Meza. Brent is a man of ethics, integrity and honesty. If he says something will happen this way and this is what will be done, you can take that as fact. Good professional, good man and good to work with! Aleksandr handles the financing details and the finishing and customizing products . He has a thorough knowledge of these areas and knows how to explain the products and financial details so you can understand the products, decide what works for you and makes it all happen. And, he is the most efficient person in this area that I have ever worked with. George is not only a skilled and knowledgeable sales person, but he is great at handling the technical details like setting up Audi Connect. All these details were taken care of behind the scenes without any headache for me. Finally I have to mention Kiera Harris as she symbolizes the reason that I continue to go back to this dealership. I could go to any of their competitors. There's not that big a difference in the cars ( except I like Audi best ) But this dealership brings something to the table that none of their competitors do. They have the best service department in Central Iowa. They get the job done, get it done right and do it the first time. They communicate well with their customers and go out of their way to make sure that the customer is happy with the outcome. It's not just that Kiera is an attractive, intelligent, hard working lady. But, she communicates well in person and on the phone, she makes sure that the job is done as promised and when promised and has great personal integrity. And, that is the dealership secret; great people, honest people, people of integrity and people it's a pleasure to work with. More