Audi Des Moines

Great Experience at Audi! I had been searching for new car for a few months, unwilling yet to part my Prius until I found the right car and the right deal. With Audi of Des Moi I had been searching for new car for a few months, unwilling yet to part my Prius until I found the right car and the right deal. With Audi of Des Moines and Brad, that happened. I had been on numerous test drives and met numerous sales people and the experience working with Brad and his colleagues (Elvis & Aleksandr) was the best. We got a great deal and Brad was the key part of that, making the purchasing decision easy and the following process simple. In the future, I intend to go back. More

Oil Change I purchased the prepaid oil change, so at the appropriate interval, I scheduled the service. When I checked in, it was assumed that I was there for a I purchased the prepaid oil change, so at the appropriate interval, I scheduled the service. When I checked in, it was assumed that I was there for a 35K service and they started to list all of the things that would be done for $600 +. I was taken aback because and assumed I was just there for an oil change. I decided not to have the other service work done as I just wasn't prepared for that, and needed to do some research to figure out what was really going on. In a perfect world, when I purchased the certified vehicle with 31K miles on it, I would have realized that I had a major service on the horizon. I got my loaner and headed to work. Ultimately, they found an issue with my brakes and performed the service under warranty. They needed to keep my car over night, so I kept my loaner longer. My research validated that 35K was an expected major, and I will likely schedule that work to be done. My experiences with their service department have always been positive, and it was this time as well. My only issue was being caught off guard by the major service that they were prepared to do. More

Great experience Rob Bridges took care of us today. I definitely recommend working with him, very knowledgeable. The rest of the staff was very friendly and the dealer Rob Bridges took care of us today. I definitely recommend working with him, very knowledgeable. The rest of the staff was very friendly and the dealership is nice! More

Excellent service and great follow through We purchased a 2018 Audi Q7 in August. Our salesman, Brent Caswell, was knowledgeable and professional. When I have an question about any feature of We purchased a 2018 Audi Q7 in August. Our salesman, Brent Caswell, was knowledgeable and professional. When I have an question about any feature of the vehicle, he responds immediately. If I need service, he has them call me. Mark, in the service department, is prompt, friendly and conscious of my time. They have done a fabulous job from selling the car to us to solving a few minor service issues. More

Knowledgable, friendly service Great service team. Enjoyable to work with. They easily understood my service request and shared information about my car that gave me assurance tha Great service team. Enjoyable to work with. They easily understood my service request and shared information about my car that gave me assurance that my A7 is getting the best maintenance. More

My Audi experience Loved working with Juan to find the Audi that best fit my needs - he was friendly, enthusiastic, and knowledgeable about the vehicles that I was inter Loved working with Juan to find the Audi that best fit my needs - he was friendly, enthusiastic, and knowledgeable about the vehicles that I was interested in. We did several test drives to make sure that I was comfortable with my choice, and he took the time to explain all of the features and options available on each model of the Audi Q5. It is an absolute pleasure to drive, and I would recommend Audi to all my friends and family.. More

Quick and Easy Decided I'd like to surprise my wife with a new Audi A5 Cab days before Christmas. Called the dealership and the process could not have been easier. W Decided I'd like to surprise my wife with a new Audi A5 Cab days before Christmas. Called the dealership and the process could not have been easier. Wrapped up the whole process in less than an hour. Of course, my wife was surprised and loves the car. More

Recall service Service was great. Appreciate the loaner, it fit our needs well. They took goid care of my car while servicing it. General Manager Anthony Gladney is Service was great. Appreciate the loaner, it fit our needs well. They took goid care of my car while servicing it. General Manager Anthony Gladney is the best! More

2018 Audi SQ5 Prestige Ordered in middle of September arrived before Christmas - absolutely love the car! Always a pleasure working with Brian Braak (on the VW side...). Go Ordered in middle of September arrived before Christmas - absolutely love the car! Always a pleasure working with Brian Braak (on the VW side...). Got a fair price trading my 2012 Audi Q5 with 110,000 miles. More

Audi Service and recall Service was due on our Audi along with a recall, both were performed with total satisfaction... A loaner was provided, Friendly service and a clean Service was due on our Audi along with a recall, both were performed with total satisfaction... A loaner was provided, Friendly service and a clean car was returned! More