Audi Des Moines

Excellent Everyone was very friendly!!! Brent kept his word!!! I would definitely recommend... love, love the SUV.... The SUV was ready to go after our pape Everyone was very friendly!!! Brent kept his word!!! I would definitely recommend... love, love the SUV.... The SUV was ready to go after our paper work was done!!!! Excellent dealership!!!! More

Great staff From the moment I walked into the dealership, entire staff was friendly, courteous and professional. I felt like my sales professional, Brad Ernst, di From the moment I walked into the dealership, entire staff was friendly, courteous and professional. I felt like my sales professional, Brad Ernst, did an exceptional job of understanding my needs, showing me a vehicle which adhered to those needs and thoroughly explaining all the benefits this vehicle had to offer. More

Audi Des Moines is my new best dealership! I bought my 2015 Q5 from another auto dealership in Des Moines from which my husband and I had purchased multiple cars over the past 12 years. I wasn' I bought my 2015 Q5 from another auto dealership in Des Moines from which my husband and I had purchased multiple cars over the past 12 years. I wasn't made aware of the emissions lawsuit against Volkswagen or that my car was included in the claim settlement that resulted from that lawsuit. The dealership just forwarded the recall letter to me with a voicemail stating that I would have to deal with an Audi dealership to have the emissions recall work completed. No referral to Audi Des Moines, no help with the issue whatsoever! I thought I'd made a serious mistake buying the car and I dreaded changing dealerships! What a great surprise it was when I began the recall repair process with Brian at Audi Des Moines! From start to finish, he was professional, knowledgeable about the claim settlement from Volkswagen and the emissions recall/repair process, helpful and friendly. He told me it would be a full-day repair and my car was ready for me at the time he promised. He told me that as part of the claim settlement, I would have an Audi loaner car to drive that day and a Q5 was ready for me as soon as I dropped off my car. Great service, lovely service center and professional employees! Audi Des Moines is my Q5's new home for any and all future service needs. More

Audi S5 Sportback Great staff and knowledgeable. My Audi Brand Specialist Elvis Felic has provided me great assistance and experience on my 3rd Audi in a year. Thank Great staff and knowledgeable. My Audi Brand Specialist Elvis Felic has provided me great assistance and experience on my 3rd Audi in a year. Thank you Audi of Des Moines. RCP More

I've been disappointed in my audi and the care. Enjoyed my Audi at first. Brought it in in August 2017 for routine maintenance and brake work and tire rotation was done. Afterwards it was loud and f Enjoyed my Audi at first. Brought it in in August 2017 for routine maintenance and brake work and tire rotation was done. Afterwards it was loud and felt like it fibrates when going over 65. Went back and complained about it, was told it was nothing to worry about. I often drive customers and friends in this car and many of them made comments about this (not good marketing). Brought it in just now and explained I was still unhappy with the way it is driving and if they could take it on the highway to experience my issue. Car was given back to me and no comment was made about this and I also do not think they test drove it. I know I need new tires, which might contribute, but I did not new tires in August when this first started. The guys are nice and very friendly, but I feel like I'm not heard and taken care of. Thanks, Rob More

Wonderful experience Live my Q7 Found the car I wanted at a great price. They held the car for me until I was able to make arrangements to come pick it up. Spend as much time as I ne Found the car I wanted at a great price. They held the car for me until I was able to make arrangements to come pick it up. Spend as much time as I need to feel comfortable with my purchase. Never pushy, never pressured, always professional. More

Service Took my Q7 in for tire rotation and service-was impressed with the price for the work done, the free car wash, and the waiting area was very nice. Took my Q7 in for tire rotation and service-was impressed with the price for the work done, the free car wash, and the waiting area was very nice. More

Awesome place to go Love the face that we got the car we wanted with the money we was putting down tank you brad. I will go back again Love the face that we got the car we wanted with the money we was putting down tank you brad. I will go back again More

Jorge Meza always take a great care my Needs and he is Very Nice , Wonderful and hard working man! He came to my house and helped me program garage door and inst always take a great care my Needs and he is Very Nice , Wonderful and hard working man! He came to my house and helped me program garage door and installed my I phone . I am 💯 Happy 😃 More

used truck purchase Quick to respond good follow up any questions I had Vary pleasant did all dealing on the phone and even got a trade in value over the phone a Quick to respond good follow up any questions I had Vary pleasant did all dealing on the phone and even got a trade in value over the phone and upon arrival to close deal had no surprises. Highly recommend thanks loads did all dealing on the phon More