Audi Des Moines

S5 Lease Brian Braak has been my representative for many, many years. He has always gone the extra mile for me and my family!! He and Brent Schettler were r Brian Braak has been my representative for many, many years. He has always gone the extra mile for me and my family!! He and Brent Schettler were responsible for locating the tango red S5 Audi, I wanted. The rest is history. Aleksandr Yanouskiy, George Mesa and Brad Ernst also helped with the lease of my new S5. Although there are other quality dealerships in Des Moines, Lithia stands above the rest because of their service and quality cars!! More

Great overall service I recently bought a vehicle from Brad here and was upfront about having negative equity in my vehicles and not so great credit. They did everything to I recently bought a vehicle from Brad here and was upfront about having negative equity in my vehicles and not so great credit. They did everything to help me get into my new vehicle and keep me in the payment I needed. I would 10/10 recommend anyone to contact them and see what they can do for you. More

Excellent customer service! My daughter has been searching for the perfect car and Brad was extremely helpful throughout the process. He was readily available and went above and My daughter has been searching for the perfect car and Brad was extremely helpful throughout the process. He was readily available and went above and beyond to make sure our needs were met. He helped us find the best Audi for our budget. We are very thankful for the time he took to show us the car and discuss questions. Best experience we have had yet at this dealership. More

Brad Ernst Brad was easy to work. Had an issue with the running board day after purchase and responded right away. Taking in next week to be fixed. Brad was easy to work. Had an issue with the running board day after purchase and responded right away. Taking in next week to be fixed. More

Great experience Mark was really good to work with and made my experience easy. I would recommend this dealer for service. They offered to pick me up and drop me off a Mark was really good to work with and made my experience easy. I would recommend this dealer for service. They offered to pick me up and drop me off at work. More

They truly try hard! Although it is rare to ever having perfect outcomes when it comes to something as variable as car repairs, Audi of Des Moines is the first dealership Although it is rare to ever having perfect outcomes when it comes to something as variable as car repairs, Audi of Des Moines is the first dealership that I have experienced that really puts forth an obvious effort to make things right. I appreciate the devotion to excellence and customer service...it does not go unnoticed! More

Excellent Service Just before setting out for a long drive on the labor day weekend I found out that my car's charging port was not working. I stopped by here without a Just before setting out for a long drive on the labor day weekend I found out that my car's charging port was not working. I stopped by here without any prior appointment, and my car was taken care of pretty fast. Very courteous and knowledgeable staff. More

Excellent service I made a last minute appointment for my 10k service. Not only did they get me in the same day, but at a time that worked for me. I waited in the guest I made a last minute appointment for my 10k service. Not only did they get me in the same day, but at a time that worked for me. I waited in the guest area while the work was done, at which time they offered complimentary wi-fi, drinks, and snacks. Everyone was very friendly and my Audi was finished quickly. More

Excellent Knew what we wanted when we walked in. Excellent service. Brad was very helpful with closing. Facilities were very nice. Autos were displayed where we Knew what we wanted when we walked in. Excellent service. Brad was very helpful with closing. Facilities were very nice. Autos were displayed where we could view them. More

Excellent car buying experience This was an excellent buying experience with Rob. He was very knowledgeable in the specifics of the q series. He was also very friendly and customer This was an excellent buying experience with Rob. He was very knowledgeable in the specifics of the q series. He was also very friendly and customer service oriented with me. More