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Audi Des Moines

Johnston, IA

4.6
1,436 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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5190 Merle Hay Rd

Johnston, IA

50131

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Showing 1,436 reviews

August 12, 2019

The Best! After another auto service center botched some work on my A4. Audi of Des Moines responded quickly and professionally. I am ever grateful for not on More

by Jen H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Rummans
August 12, 2019

Audi Review Bryan always take great care of us!! Quality work as well!!! Only needed the loaner car for a few hours. By mistake left money in the glove compart More

by Dandres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Schettler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Watters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2019

2019 A6 Purchase Audi Des Moines made our purchase of a new 2019 A6 seamless and easy. We were pretty specific in what trim, color, and options we wanted. Although t More

by TroyDSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brent Caswell
August 12, 2019

Easy to work with I had a great experience buying my first Audi. Elvis was my salesman and he was super responsive and helped find what I was looking for. He was als More

by NAIGCJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2019

Very poor customer experience from start to finish! Two weeks after purchasing a used vehicle it required $5200 in repairs. James Jones responded with.".I'm sorry for your experience"and 1000.00 More

by Kathy.D.Milliken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Jones, Brent Schettler
Jul 26, 2019 -

Audi Des Moines responded

As we both confirmed through email, you did not purchase any vehicle from our store. The store you purchased your vehicle from is independent of ours.

June 29, 2019

Excellent service. I walked in looking for a specific vehicle. When I got there I was greeted quickly by Brad Ernt. The vehicle I came for had just sold and Brad showed More

by Beccafallis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ernst
June 22, 2019

Best experience ever. I have purchased cars from BMW, Mercedes, Acura, Lexus, and Alfa Romeo. Brad and the team at Audi Des Moines were by far the best I’ve worked with so More

by Mersmadp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aleksandr Yanouskiy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Ernst
June 03, 2019

Elvis Felic Solid professional and good person I would like to leave a review for Elvis. He is a very personable salesman that isn't only invested in the vehicle sale. While buying our vehicle he More

by Random guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elvis Felic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2019

Great experience Great product supported by a great staff. New car buying experience was smooth and painless. Will definitely look to Audi again if I’m in the market More

by AudiQ8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ernst
May 22, 2019

Easy purchase They made the process easy and comfortable. What few issues we have found are being addressed. Great car and service. Will recommend to anyone looking More

by Tllank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Ernst
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