Audi Des Moines

Quick and painless I scheduled some recall procedures for our Q5. I was able to drive right in and the car was taken right away. The items cared for and also a nail in I scheduled some recall procedures for our Q5. I was able to drive right in and the car was taken right away. The items cared for and also a nail in a tire I picked up somewhere, and I was back on the road very quickly. Service people were very friendly and helpful. The waiting area was nice and included a small snack bar. Nice job Audi! More

Good job. Prompt service. Cost was what I was quoted. Everything was good except the service team forgot to re-set the warning light that says “service needed” so if I don’t bring the vehicle back in , I Everything was good except the service team forgot to re-set the warning light that says “service needed” so if I don’t bring the vehicle back in , I will have to put up with that warning for a whole year. I had to do that the previous time because they forgot to re-set it. More

Professional and Timely Audi promptly notified me of recall issue. Audi Des Moines and Mark Rummans were professional, polite, friendly, timely in scheduling a convenient ti Audi promptly notified me of recall issue. Audi Des Moines and Mark Rummans were professional, polite, friendly, timely in scheduling a convenient time for service. Service was completed in a timely manner. More

Excellent service and salesman I actually bought my car over the phone after ordering a specific color and style. They found what I wanted within a day. Service and sales were res I actually bought my car over the phone after ordering a specific color and style. They found what I wanted within a day. Service and sales were respectful, fast, courteous and all options were thoroughly explained. More

Fantastic customer service George always goes above and beyond to make sure I am happy with my purchase. He spends time going over any questions and concerns I may have even aft George always goes above and beyond to make sure I am happy with my purchase. He spends time going over any questions and concerns I may have even after the purchase. Honest and straightforward, I will continue to make my future purchases from him. I recommend him to anyone looking for a car! More

Great! Friendly and accommodating.... Easy to work with. Explained everything and kept me updated. I've worked with Alek for several years and he is the Friendly and accommodating.... Easy to work with. Explained everything and kept me updated. I've worked with Alek for several years and he is the BEST! More

Great transaction Very easy going and professional atmosphere. The sales manager Jeremy was great to deal with and was beyond fair during the entire transaction. Alek i Very easy going and professional atmosphere. The sales manager Jeremy was great to deal with and was beyond fair during the entire transaction. Alek in finance made the transaction as smooth as possible as well More

VW Jetta Purchase - So Easy Quick easy process, no hassle negotiation. Brent was receptive, no pressure. Brought up a concern and He offered a solution. Wound purchase again f Quick easy process, no hassle negotiation. Brent was receptive, no pressure. Brought up a concern and He offered a solution. Wound purchase again from Brent! More

Service By far worst Audi I’ve been to. I’ve gone to audi’s in CA and TX. My family owns several audi’s and I’ve never been treated so bad at Audi. I’m not su By far worst Audi I’ve been to. I’ve gone to audi’s in CA and TX. My family owns several audi’s and I’ve never been treated so bad at Audi. I’m not sure if the Des Moines Audi is not use to younger people coming in or what but if I ever end up back in the Des Moines area I will gladly drive further for my Audi needs. More

Buying made easy! Brent was accessible, transparent and had good follow up. He followed through on his commitments and I took delivery of my Q5 sooner than expected. Brent was accessible, transparent and had good follow up. He followed through on his commitments and I took delivery of my Q5 sooner than expected. More