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Audi Des Moines
Johnston, IA
1,389 Reviews
Lithia Audi of Des Moines is focused on providing customers with an honest and simpler buying and service experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,389 reviews
December 23, 2023
Nice people. Felt I could trust them. Liked that I didn't feel pressured. Midwest Nice Felt I could trust them. Liked that I didn't feel pressured. Midwest Nice More
by KCcyclone1
Verified Customer
Helpful December 23, 2023
Got in and out. Convenient time and work was done quickly and nicely. Thank you. Convenient time and work was done quickly and nicely. Thank you. More
by TELE1966
December 23, 2023
Very responsive and professional . I felt well taken care of and that the team truly cared about my experience the whole time. I felt well taken care of and that the team truly cared about my experience the whole time. More
by HFLYNN7
December 23, 2023
He's always very attentive, knows how to listen to customers needs, quickly addresses the issue and never makes me feel overwhelmed. Very highly recommended Bryan to anyone! customers needs, quickly addresses the issue and never makes me feel overwhelmed. Very highly recommended Bryan to anyone! More
by HOWELM11
December 23, 2023
I had a second key programmed. Staff was excellent. Unfortunately, several items no longer work such as interior lights don't come on when door is opened and my radio frequently cu Staff was excellent. Unfortunately, several items no longer work such as interior lights don't come on when door is opened and my radio frequently cuts out since the key programming. More
by ROBINDP514
December 23, 2023
Excellent service. Robin saved me money by advising me that after checking my vehicle it did not need a service that I had requested. This is a very good service depart Robin saved me money by advising me that after checking my vehicle it did not need a service that I had requested. This is a very good service department. More
by MIKESENNEFF
Employees Worked With
Robin
December 23, 2023
Robyn did an amazing job. Set the right expectations for when my vehicle would get done. She also informed me of a leftover package that had yet to be used from the previous o Set the right expectations for when my vehicle would get done. She also informed me of a leftover package that had yet to be used from the previous owner. Overall 5 out of 5. More
by jarodmckee1822
Employees Worked With
Robyn Olson
December 19, 2023
Great service department. Brian is knowledgeable and helpful. Love the detailed information provided to customers Brian is knowledgeable and helpful. Love the detailed information provided to customers More
by dem65
Employees Worked With
December 17, 2023
Very competent. Especially for newer vehicles. More expensive than other dealers. Service videos are very helpful. Not able to diagnose minor wind noises though Especially for newer vehicles. More expensive than other dealers. Service videos are very helpful. Not able to diagnose minor wind noises though More
by Ron
Employees Worked With
