Audi Denver

Good, friendly service, however, I had wanted to reprogram the remote key to unlock both doors on an A4 and was told it would cost $70. I declined. Also, a bad odor was coming out of the A/C and w reprogram the remote key to unlock both doors on an A4 and was told it would cost $70. I declined. Also, a bad odor was coming out of the A/C and was told it was nothing wrong with the A/C and that maybe a new cabin filter could be installed at a cost of $60. (I ordered an OEM cabin filter for $18 and will install myself.) Finally, a wheel balance costs me $55. Prices are very expensive! More

They gave me a quote of what it would cost to repair the car and then it was a $100 more for no reason. When you call them on it i.e., ask why it is more than the quote nobody seems to remember the origina car and then it was a $100 more for no reason. When you call them on it i.e., ask why it is more than the quote nobody seems to remember the original quote. Seems very dishonest. Don't take your car here unless you like over paying for what you get. More

Can I give Luke Jessenon a 10 rating? WOW what a great Car Dealer! My car died (after 14 yrs.) and I needed a used car fast. When I contacted McDonald Audi, they gave me to Luke Jessenon. I explained th Car Dealer! My car died (after 14 yrs.) and I needed a used car fast. When I contacted McDonald Audi, they gave me to Luke Jessenon. I explained the situation, asked about the car I saw on their internet site (was it still available for sale?) yes it was! Well that was just the beginning, because I have only fair credit and needed Luke and their Finance group to research if they could find a loan for me. I only wanted them to hit two Banks, to help keep my credit better. (The last “very prestigious” car dealer I went to, hit my credit report 24 times – without getting me a loan) Somehow McDonald Audi got me financed, but not just financed, quickly! And a low interest rate and reasonable monthly terms WOW again. I have been wined and dined by many dealers trying to get me to buy a “New” car ($45k and up), BUT McDonald Audi did everything they could to make my family and myself feel Like we were buying a $45k car. I drove away with a low mileage 2003 BMW for $11,000 and I know where I’m going for service and the next new car: McDonald Audi Yes there is an honest car dealer still left in Colorado: McDonald Audi! More

I have been there 4 days in a row and not one person asked me if I need help. I bought 6 audi cars last year and none from here. Every time the sales person is arrogant and wants to make a tone or no de asked me if I need help. I bought 6 audi cars last year and none from here. Every time the sales person is arrogant and wants to make a tone or no deal. I just got my a7 from Phil long Audi like my last 6. Every time I give McDonald a chance they screw up and do not care. I drive hours out of the way to buy. This place is a morgue and no one has any need to work with you. More

I am impressed with the service I received when I took my vehicle to Audi's service department and was greeted by DC Malone. I felt very important and he assisted me with all the concerns I had in regards to vehicle to Audi's service department and was greeted by DC Malone. I felt very important and he assisted me with all the concerns I had in regards to a rattle I had coming from under my vehicle. I was in and out in a reasonable amount of time. I would recommend this service department to all my friend and family and specially DC Malone to take care of all their service needs. More

I had an outside rear passager trim issue and drove by the dealership to see if I could get them to preschedule the trim repair with my 55k service. The service manager happened to be speaking with their the dealership to see if I could get them to preschedule the trim repair with my 55k service. The service manager happened to be speaking with their no 2 man from the Southpark repair shop. He came out to look and we got to chatting. He spent 2 minutes looking at it and 10 minutes chatting about how I found the car, how he liked his a4, etc.... He gets my card and says he'll call the next day to schedule, it's a 30 minute job. The next day as promised he calls to schedule for 1 week out and he confirms they'll have the piece painted and ready for install at an 8:00 am appointment. The next week I accidentally show up a day early, no complaints from them and he gets me in and out within 20 minutes. I didn't realize I was a day early until I checked my blackberry sitting in their parking lot. More

Great customer service! Honest, friendly, and fast. Very pleased with their service, highly recommend Matt Tom. Finance Department assisted with loan, it was easy and quick. Extended Warranty program Very pleased with their service, highly recommend Matt Tom. Finance Department assisted with loan, it was easy and quick. Extended Warranty program highly recommended. More

Needed to sell my CPO 2008 Audi as I was moving to Hawaii & was not shipping the car. John Axton from MacDonald Audi helped get the car re-certified so it could be sold quickly. Did that for me at minimal & was not shipping the car. John Axton from MacDonald Audi helped get the car re-certified so it could be sold quickly. Did that for me at minimal cost & great customer service. Trying to deal with Audi US was a joke. Rude & no help at all. If you get Heather from Audi US, ask for someone else. If your going to buy an Audi, go to MacDonald & ask for John Axton! More

I have been a costumer of McDonald Audi for 7 years. I just picked up my 4th Audi. Mr. Axton assisted me in this last transaction and considering my understanding of the process, he had me out of my "old just picked up my 4th Audi. Mr. Axton assisted me in this last transaction and considering my understanding of the process, he had me out of my "old" Audi into my new one in 90 mins flat! Mr. Axton presented me with the option I requested and then he went above and beyond by providing his recommendation. I walked out with his recommendation. Great Service, Great Cars. Thank you John!! More

This dealer is horrible. It takes them 2+ hours to do an oil change and the reason is always that they did other work (factory recall work) without asking. They never return the parts are requested (and req oil change and the reason is always that they did other work (factory recall work) without asking. They never return the parts are requested (and required by law if requested). The staff is rude and provides bad information. They lie about cost and change their story over an over. DO NOT GO HERE. Go to Prestige. More