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Audi Denver
Littleton, CO
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Great expirence, thorough . Happy to explain and address any concerns I had. No questions was too much. Very knowledgable. Would recommend to anyone in the Denver area. The loane Happy to explain and address any concerns I had. No questions was too much. Very knowledgable. Would recommend to anyone in the Denver area. The loaner made everything very convenient. More
Competent and Courteous It is a pleasure to deal with professionals who know the product and understand the customers needs. Ken and Patrick in sales as well as Robert in se It is a pleasure to deal with professionals who know the product and understand the customers needs. Ken and Patrick in sales as well as Robert in service have taken exceptional care of us. We truly enjoy the courtesy and good service at Audi Denver. More
Needed a new tire on a Saturday. Long short, we needed a new tire for our Q3. The tire pressure light lit up on I-25. I went to the closed Discoumt Tire for air and found an enormous Long short, we needed a new tire for our Q3. The tire pressure light lit up on I-25. I went to the closed Discoumt Tire for air and found an enormous staple in the tread, close to the sidewall. I called Audi Denver at 1 pm on a Saturday, got an appointment and a new tire in under two hours (at a competitive price). Jared saved our weekend; staying until Monday morning wasn't an option. Excellent service! More
Stanley took care of me and you are fortunate! Stanley did an exceptional job getting me and out and he is a great guy! I left my sunglasses behind and he called me and ran them out to me when I s Stanley did an exceptional job getting me and out and he is a great guy! I left my sunglasses behind and he called me and ran them out to me when I showed up. More
Efficient- Quick- Through The title describes the review. I can say on more or less. Should we experience another reason to visit the service department, I would choose Audi The title describes the review. I can say on more or less. Should we experience another reason to visit the service department, I would choose Audi Denver again. More
Great Service Again Excellent, friendly and professional service. I've been several times and everyone I've worked with each time has been extremely good. Jared was exce Excellent, friendly and professional service. I've been several times and everyone I've worked with each time has been extremely good. Jared was exceptional. More
Being helped the extra mile I was exhausted, stuck in Denver, live in Aspen, know no one in Denver, just experienced the travel trip from xxxx. Stuck in Atlanta for 11 hours, a I was exhausted, stuck in Denver, live in Aspen, know no one in Denver, just experienced the travel trip from xxxx. Stuck in Atlanta for 11 hours, arrived in Denver at 1AM and my Audi was not running properly. Slept in the car for a few hours and had the A6 flatbed to the dealership. I had never met them before. In this day and age you are lucky if you can get something fixed the same WEEK, and not get overcharged if you are in crisis. I arrived at the dealer at 8:30. Was taken care of as I walked in. Handled professional, shown around the beautiful facility. I asked if there was a cafe nearby, I was taken to this lovely in-house Cafe. The problem was diagnosed but it needed parts that were not on hand. They sent a runner cross town to get the parts. car was fixed, price was fair. The also adjusted the emergency brake, tightened some loose things on the interior, and washed the car. I was out and on my way home by 3:30 as promised in a car that was running perfectly. I have NEVER had a better experience having a car serviced. If I need a major service I think I would come all the way into Denver again My service Advisor was great More
TDI Emissions and Customer Handling - Lack of Integrity Don't expect this dealer or Audi of America to help you with your Audi TDI if affected by Audi's emissions software fraud, even if you bought it here. Don't expect this dealer or Audi of America to help you with your Audi TDI if affected by Audi's emissions software fraud, even if you bought it here. I received no appreciable bottom line relief so as to trade in my Q5 TDI, even though I was interested in trading for another Audi and staying a loyal Audi customer. Now, I am left trying to get rid of an Audi TDI at a loss due to Audi emissions fraud and no relief from Denver Audi, where I bought it. I will likely never buy from Denver Audi / McDonald Auto or buy an Audi again. More
Excellent Service. Again Excellent service began immediately from the lady checking us in, to the two Service Managers who kept us informed on our Audi A5. Service on our Car Excellent service began immediately from the lady checking us in, to the two Service Managers who kept us informed on our Audi A5. Service on our Car was done in a timely manner. More
Exceptional experience Everyone from Ryan Reynolds and Jared to Jason, service technician, were truly amazing. Having used independent service providers for my Audis and Po Everyone from Ryan Reynolds and Jared to Jason, service technician, were truly amazing. Having used independent service providers for my Audis and Porsches over the years and having had some bad experiences at the Audi dealers, I was somewhat hesitant to use Audi Denver for this major repair. Your facility is incredible. Spotlessly clean, bright, and well organized. Ryan allowed me to see the work being done on my car, which really helped me to understand the costs. The repair took three days, in which I was given a new A6 to drive at no charge. It was hard to go back to my 2002 A6 after that! Even though I wound up spending about twice what I originally planned, I feel I have a car that will be a pleasure to drive for many more years. You really changed my opinion of dealer service, and I will tell all my Audi friends about this great experience. Audi Denver will definitely be my dealer choice when it comes time to replace my A6! Thanks again! More