
Audi Denver
Littleton, CO
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Fast and easy I came in to have my annual service done and I intended o wait while it was completed (I live about 40 minutes from your store so it is easiest to wa I came in to have my annual service done and I intended o wait while it was completed (I live about 40 minutes from your store so it is easiest to wait). Jason told me that there was a recall on my car and it would take longer than expected. Jason arranged for me to have a loaner car to keep overnight. Smooth, quick and all went well. I received a text the following day from Jason's partner (Jason had told me he would be out of the office the next day) that my car was ready. I came back in and we swapped cars (my car for the loaner car) and I left. Again, quick and smooth. The one snag was that I didn't receive any paperwork - until I texted Jason and he emailed the paperwork to me. Everything went great! More
in for my 45,000 mile service - exceptional service Service booked and my car was in and out in time promised. All concerns addressed and explained. Offered coffee of my choice and environment is very Service booked and my car was in and out in time promised. All concerns addressed and explained. Offered coffee of my choice and environment is very relaxing if you wait. More
Annual service My first time taking my Audi Q5 to Audi Denver for an annual service check. All worked smoothly and my service advisor, Dave Ficca was professional a My first time taking my Audi Q5 to Audi Denver for an annual service check. All worked smoothly and my service advisor, Dave Ficca was professional and friendly, He dealt with all my questions and concerns promptly. The video is an important and valuable tool to explain what the technicians are looking at and attending to. Since it was a routine service, I waited in the cafe/coffee shop which was large and comfortable. The car was ready in a bit over two hours so a pleasant experience for me. I will return for any future needs. D. Mikulich More
Great experience. My purchase went off without a hitch. Everyone I worked with at McDonald Audi made sure--from price to paper work--that I was happy with my purchase. I was! My test drive was great. We Everyone I worked with at McDonald Audi made sure--from price to paper work--that I was happy with my purchase. I was! My test drive was great. We took the car around curves, on the highway. I also financed my car, and my salesperson went over various financial scenarios with me. I got excellent terms. He also took the time to talk with me about how an Audi compared with the other make of car I was also looking at. His honest and realistic assessment was very helpful. This is my second Audi. It will not be my last. More
S7 Purchase from Scott McGrew I was extremely pleased with my experience at Audi Denver. Scott McGrew took a highly personal interest to really understand the type of vehicle I wa I was extremely pleased with my experience at Audi Denver. Scott McGrew took a highly personal interest to really understand the type of vehicle I was looking for and to ensure that all my questions were answered. Scott went above and beyond to locate the vehicle that matched my preferences and then was able to have it to me within a day of our introduction. Scott's passion for Audi is genuine and it really makes for a comfortable buying experience when you have a sales representative who is wholly committed to his product. More
Great Customer Service I appreciate the professionalism and the kindness of your staff. Your technician was awesome and answered all my questions. Your sales staff were very I appreciate the professionalism and the kindness of your staff. Your technician was awesome and answered all my questions. Your sales staff were very helpful i appreciate everything. Matthew Heylmun More
Great Quick Service Our car had an apparent problem out on the road (turned out the oil sensor just wasn't working properly) and it had to be towed in the day after Thank Our car had an apparent problem out on the road (turned out the oil sensor just wasn't working properly) and it had to be towed in the day after Thanksgiving. We arrived just before closing but the service manager got it in right away and got it diagnosed and fixed the next day, a Saturday, despite having a full schedule. We really appreciated it. More
Courteous and Professional Thorough during the entire process. Jared is a true gentleman. He is my go-to person for servicing both of my Audis and I will gladly refer my Audi Thorough during the entire process. Jared is a true gentleman. He is my go-to person for servicing both of my Audis and I will gladly refer my Audi friends to ask for him. More
Very Helpful Thank you Audi Denver for taking care of my daughter and I when our Q7 had troubles. It was the day before Thanksgiving and the belt came off so we ha Thank you Audi Denver for taking care of my daughter and I when our Q7 had troubles. It was the day before Thanksgiving and the belt came off so we had to be towed in to the dealership. The service staff was courteous and worked with getting us a ride home and eventually a loaner car while we waited for parts and repair. Thank you very much for making it a smooth process during what could have been a very stressful time. More
Enjoyable The service department was very welcoming, took care of my vehicle in a timely manner. Enjoyed visiting the dealership on the pickup and dropoff days. The service department was very welcoming, took care of my vehicle in a timely manner. Enjoyed visiting the dealership on the pickup and dropoff days. More