Audi Denver
Littleton, CO
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Wonderful car buying experience! If you are wanting to buy a new or used Audi, we highly recommend Audi Denver. Gosia Betancourt was highly knowledgeable, professional and friendly. S If you are wanting to buy a new or used Audi, we highly recommend Audi Denver. Gosia Betancourt was highly knowledgeable, professional and friendly. She listened carefully and matched our wishes and budget to the right vehicle. Prior to Audi Denver we dreaded buying a car due to feeling pressured & frustrated. Gosia was the opposite, answering our questions honestly and making it fun! Her manager Enrico added to the good experience. After the purchase was finalized last week, several team members followed up to make sure everything was in order & to answer any questions we might have. Tomorrow is our "Second Delivery," which is a meeting with Ms. Gibson to teach us how to use the new technology to maximize our enjoyment of our new Audi. All of the employees seemed focused on customer satisfaction and that's what we received! More
Repeat customer We have been driving Audi's for years and have always purchased from Denver Audi (McDonald). Never disappointed in their sales department, always wor We have been driving Audi's for years and have always purchased from Denver Audi (McDonald). Never disappointed in their sales department, always working with the same sales agent as well. Service is good but oftentimes takes longer than expected so get loaners. We purchased a new car while we waited for a service on our old car. More
25000 mile service on Audi S4 Got processed quickly. The line of cars is a little daunting when you first arrive at the Audi service department, but everything moved pretty quickly Got processed quickly. The line of cars is a little daunting when you first arrive at the Audi service department, but everything moved pretty quickly. Everything was done correctly and timely. No complaints. More
Service on Recall Notice Fast, friendly and quality service. Needed to have work done for fuel rail recall and Dave set me up with a lyft ride to and from at times that worke Fast, friendly and quality service. Needed to have work done for fuel rail recall and Dave set me up with a lyft ride to and from at times that worked for my schedule. More
Perfect experience! Great reach out ahead of time to understand the issues and then I got a thorough video update that they were able to recreate my problem and resolve. Great reach out ahead of time to understand the issues and then I got a thorough video update that they were able to recreate my problem and resolve. Loved the personal touches! More
4 year old car bad shimmy Tires were wearing unevenyly and it badly needed an alighnment. got a reservation for 48 hours later and finished in half a day. the way things shou Tires were wearing unevenyly and it badly needed an alighnment. got a reservation for 48 hours later and finished in half a day. the way things should work. More
My experience was outstanding. Everything was taken care of in a most efficient manner. I appreciated the use of a loner car as well as the video text from the technician giving me Everything was taken care of in a most efficient manner. I appreciated the use of a loner car as well as the video text from the technician giving me an update on my car. More
Good job oin repairs. I enjoyed the loaner. Curteous, prompt service, good communication. Easy to make appointment, I felt like I knew what was going on, service rep was responsive, clear and in Curteous, prompt service, good communication. Easy to make appointment, I felt like I knew what was going on, service rep was responsive, clear and informative. More
Recall Service Great service experience! Everything from scheduling, temporary transportation, timliness, video/follow up, etc. Bill was excellent to work with! An Great service experience! Everything from scheduling, temporary transportation, timliness, video/follow up, etc. Bill was excellent to work with! And, I am always so grateful when my car comes back cleaner than when I bring it in! Thank you! More
Annual maintenance Easy to make appointment. Was taken care of immediately and reviewed necessary maintenance items to be fixed. Agent called Lyft so that I got a rid Easy to make appointment. Was taken care of immediately and reviewed necessary maintenance items to be fixed. Agent called Lyft so that I got a ride home. More