Audi Danbury - Service Center

Great service. The individual training the newer employee however was antagonistic which made me feel uncomfortable. While he was not speaking loudly it was loud en The individual training the newer employee however was antagonistic which made me feel uncomfortable. While he was not speaking loudly it was loud enough to make me feel badly for the employee. No one should be spoken to like that level of disdain. It was the tone aggressive and so in pleasant More

Service experience was great. Dash went above and beyond to make sure my car is in good condition. Dash went above and beyond to make sure my car is in good condition. More

The service as always is efficient. Everyone involved is friendly. It’s a pleasure working with Nate. Everyone involved is friendly. It’s a pleasure working with Nate. More

Excellen Service as always at the Danbury Audi on Sugar Hollow Rd. Will return for my service needs/ Hollow Rd. Will return for my service needs/ More

You want to see a real life Angel here on Earth? Go see John! Always courteous and attentive, demure and nonplussed but bnever aloof- I promise from my granny’s locket clasp, no question ever to be Go see John! Always courteous and attentive, demure and nonplussed but bnever aloof- I promise from my granny’s locket clasp, no question ever to be scoffed at or dismissed wontonly, as though to be knowledge-less of the German engineering and design library of development were punishable by detest! I keep waiting for my ride to turn back into a pumpkin but it never does thanks to John’s magic spell! More

The personalized service and professional integrity of everyone at Danbury Audi, particularly our Service Advisor of many years (John Hanson) is always excellent!! This service is the reason we bring our everyone at Danbury Audi, particularly our Service Advisor of many years (John Hanson) is always excellent!! This service is the reason we bring our cars to Danbury Audi all the way from Scarsdale, NY. More

Excellent and courteous service; very helpful and informative. Nate was a consummate professional. Thank you for the many years. informative. Nate was a consummate professional. Thank you for the many years. More

I brought my car in on Thursday of last week for a software recall, and for concerns I had about my tires, my tire pressure monitor kept going off, and one tire happened specifically lower than the ot software recall, and for concerns I had about my tires, my tire pressure monitor kept going off, and one tire happened specifically lower than the others, I wasn’t sure there was nothing wrong with my tires after leaving the dealership picking up my car the tire pressure monitor went off again, I ended up having to take my car to a local shop by my house and my tire that I pointed out to a service advisor had a nail in it which was the reason my tire pressure monitor kept going off. I was annoyed that I had to leave my car overnight for the software recall, I asked twice if there would be an available loaner and was told no, when I was picked up from the dealership there were 4-5 loaners in the lot. I felt not only inconvenienced, and annoyed. Had there not been a recall I would not have taken my car to the dealership. From now on I will take my car to a dealership further from my home as clearly my business is not appreciated here. More

Excellent service and pleasant experience. Always on time and very complete. Pictures are a nice touch. Always on time and very complete. Pictures are a nice touch. More

Service department is well organized and efficient. Nate is amazing, very customer focused and a pleasure to work with. Nate is amazing, very customer focused and a pleasure to work with. More