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Audi Danbury - Service Center

Danbury, CT

4.8
977 Reviews

977 Reviews of Audi Danbury - Service Center

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April 26, 2021

Service has always been top knotch! The staff, like Gabriel Enriques, has always been personable and professional. I’m from out of state and would not go anywhere else. More

by DIALAS24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

Service at this dealer is consistent and this stop in at Danbury Audi was routine. The work was done as expected. Thanks Al and team. More

by MM
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Service was as easy as could be, from arranging the appointment and loner car to having my car completed before the anticipated time. Well done Danbury Audi!! More

by KVOC55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2021

Service department 1) lost a front carpet mat, and in fact denied they lost it, and 2) botched the installation of an OEM tow package. More

by PGSTMX
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Panepinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Gabe was extremely helpful as always. Excellent service rep who always goes above and beyond. Even helped me move my things to and from the loaner. More

by tviggiano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2021

Excellent service. Professional and courteous and on time. The service department checked to see if there were any updates or recall warranted and addressed those items as well. More

by jeanne2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2021

Excellent service, timely, informative and courteous. Online appointments make it very easy and less time consuming. The confirmation was a nice surprise and greatly appreciated More

by maryk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
April 17, 2021

Great service dept and staffFriendly and knowledgeable Great service dept and staff Friendly and knowledgeable Will return for service calls in future Call back from service dept was appreciated Keep More

by Fragomeli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2021

Excellent Knowledge, Patience and Service for the Loyal Customer. Comparison of the options, detalied explanation about all potential scenarios. Advising and prognosis for the future needs. More

by BASSEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Catalano
April 16, 2021

Always great info and service from Gabe and team. Latest video not in a commonly-used file format, no big deal. All good. Thanks for the help. More

by jaywking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
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