Back

Audi Danbury - Service Center

Danbury, CT

4.8
977 Reviews

977 Reviews of Audi Danbury - Service Center

Sort by
June 07, 2021

It was very professional, quick service, & a pleasant experience. Would appreciate if you would send out email coupons more frequently, they are definitely helpful with the costs of repair. More

by lyonke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Highly efficient check-in system and appreciate the video review. Car delivered on time and freshly washed. Service manager took time to explain invoice/costs and this was followed up 1 day later with an ema More

by richard0717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
June 04, 2021

This is a new Audi for me and my first time at the service center. The staff was very friendly and the service was excellent. This visit was covered under my service contract so there was no charge bu More

by Gary Rosato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

I had a good experience every time I dealt wit Audi. The service manager, John Hanson, was very helpful when asked questions. Kevin Panepinto, sales representative, was extremely helpful and knowledgeable. More

by mtegmier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Panepinto
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Always professional, courteous and thorough. I was able to get an appointment, they offered me a loaner car, or very comfortable waiting area. My service contact knows me and my car and asked me all the ri More

by Julie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Prompt service. The video text was a great addition. Nate was great as usual. I requested pickup by 2 pm and the car was ready. Loaner car was appreciated. More

by brian.merritt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
June 04, 2021

A a a a a a a a a a a a a a a a a a a a a a a a a a More

by MICHELE_LAVELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2021

Work on my car is done pretty well can’t complain about that prices are a bit high but I understand because of the car More

by VANESSADUARTE6769
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
June 03, 2021

As usual Gabriel was professional, courteous and friendly. I’m very pleased to have him as my service advisor. I have always considered the services provided to be exemplary More

by jofus1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2021

Great efficient service! Staff is very friendly. Love the car wash- inside and out! And thanks for the loaner car too. Highly recommend Danbury audi More

by rickicarly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
...
78
...