Audi Danbury - Service Center

As always, Audi of Danbury takes care of its customers. Fantastic customer service! I highly recommend them and further recommend Gabriel Henriques. He is always willing to go the extra Mile!!!!!!!! Fantastic customer service! I highly recommend them and further recommend Gabriel Henriques. He is always willing to go the extra Mile!!!!!!!! More

They were helpful, informative easy to communicate with via email. They even texted me a video of my car in the shop. The service and sales department worked together to help me troubleshoot an issue I wa via email. They even texted me a video of my car in the shop. The service and sales department worked together to help me troubleshoot an issue I was having with my 2018 Q5. Thanks More

The staff were friendly and very knowledgeable.( Gabriel) Our car was serviced promptly and washed before it was returned. We appreciated that. The waiting area was modern and spotless! Our car was serviced promptly and washed before it was returned. We appreciated that. The waiting area was modern and spotless! More

The work was completed on time and within budget. This is all I have to say about the service. It was a minor repair. Thanks all I have to say about the service. It was a minor repair. Thanks More

All phases from drop off to pick up were outstanding. David Guertin exceeded all my expectations in customer service. Danbury Audi is number one is service. David Guertin exceeded all my expectations in customer service. Danbury Audi is number one is service. More

Very prompt, thorough and courteous service! I leased from Audi Danbury in the past, but then switched to Greenwich Audi since it was closer to my home. I switched back to Audi Danbury with my most recen from Audi Danbury in the past, but then switched to Greenwich Audi since it was closer to my home. I switched back to Audi Danbury with my most recent lease due to the exemplary service they provide - Greenwich service does not even come close. And that's why I am willing to travel farther to Danbury. Keep up the good work. :) More

Service appointment was scheduled quickly and was able to easily get loaner. John Hanson was, as usual, so very helpful and we appreciated his rapid communication /explanations about needed work. to easily get loaner. John Hanson was, as usual, so very helpful and we appreciated his rapid communication /explanations about needed work. More

Good feedback on items that needed extra work. The work took extra time due to parts and I was always aware of the status and when to expect completion took extra time due to parts and I was always aware of the status and when to expect completion More

Thorough and persistent in solving the GPS problem. Everyone was responsive and knowledgeable . Gabriel is especially outstanding and ensured that all my questions and concerns were addressed. Everyone was responsive and knowledgeable . Gabriel is especially outstanding and ensured that all my questions and concerns were addressed. More

I was able to schedule my service appointment quickly and was offered a loaner for the day. Also Gabriel went above and beyond to make extra phone calls and get my questions answered with regard to my Audi w was offered a loaner for the day. Also Gabriel went above and beyond to make extra phone calls and get my questions answered with regard to my Audi warranty. More