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Audi Danbury - Service Center

Danbury, CT

4.8
977 Reviews

977 Reviews of Audi Danbury - Service Center

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July 10, 2021

The customer service was excellent they kept me updated on all the work they were doing and where very responsive to any questions I had More

by DOUGLAS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

Could not have been a better experience. Gabriel was great. Loaner car was great. Our A4 was repaired as requested and in a timely fashion. More

by LEWILD51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

The Audi Danbury team are responsive and expert. When I have problems they show a real desire to get them fixed. i really appreciate John checking the recall/warranty issues to deal with a big chunk of th More

by simon.walton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lorenzen
July 09, 2021

Fabulous customer service! Original diagnostic didn’t fix the problem, so they had me come back and found the glitch. Gave me a loaner car just like the one I drive, so I felt comfortable driving it. More

by GLGRUSKIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
July 09, 2021

It was a pleasure dealing with Nate and team. They were all very professional, knowledgeable and pleasant. Nate took the time to answer all my questions and concerns, and I never felt rushed. More

by THERESA.LETELLIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel Lorenzo
July 08, 2021

Have always been impressed with Audi service..very prompt, and professional. The technology is amazing and place immaculate. The loaner vehicle was both newer and better than my Q5 which I love. More

by R.FORNSHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
July 07, 2021

The service in this location was wonderful. The tech Send me a text message with the status and a quick little video of what was done to my vehicle. The waiting area was nice and clean all in all a fantastic More

by LOLITTA0428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2021

Al's service was excellent. Kept me informed at all stages and kept all commitments on timing and price. It was a superman quality performance !! More

by PAUL.PETERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2021

I have been impressed with the prompt and professional service each time I have Brought my audi q 7 in for service , they make it as painless as possible More

by SRMOSER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin, Fred Mullen
July 05, 2021

The representative was very helpful informative and even put on my new windshield wipers. Thanks More

by HARRYS
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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