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Audi Danbury - Service Center

Danbury, CT

4.8
977 Reviews

977 Reviews of Audi Danbury - Service Center

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July 26, 2021

Good service. Well Explained everything about my my car. After washing the car should be dry a little bit. All the doors and windows crackes carry water and it comes inside the car. More

by SHAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jhon Hanson
July 26, 2021

Very helpful service department. Would highly recommend. Easy check in and check out not sure why you need 25 words this is best I can do More

by ROBERTI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And another forgot his name
July 26, 2021

I really appreciate the ease of scheduling my service requirements for my Audi! The team is helpful and supportive of my need for a rental. I am so pleased I bought my S5 Convertible from Audi Danbury More

by KAREN78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Hanson, Nate
July 24, 2021

The service center has maintained its quality and level of excellent service year after year and is a reason that I have been a customer for over 35 years. More

by DICKPYLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2021

David G was fantastic, he helped me and resolved my repair issues and followed up with me by phone and emails, he’s the best!!! More

by TPJ189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
July 22, 2021

Everything went very well with my annual service visit. My loaner was waiting for me. My service advisor Mr Al Cretacci is the best. Overall I will rate my experience Excellent. More

by KARADIMASC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2021

Everyone is helpful, keep me informed of the status of my car as I waited for it. When I call I am always connected to my service tech. More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

Although the completion of service was delayed by parts delivery issues, there was no problem with keeping the courtesy vehicle until the parts arrived and service was completed. More

by JWT1126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lorenzen (four stars)
July 21, 2021

Need to let you know the service Dept was challenging for me .There is alot going on in my life now with my husband being very sick It was a blessing doing business with Audi in Danbury If it wasn More

by Marylou Culley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service Dept, Dave
July 20, 2021

Gabe and Jon had taken care of me. They were very courteous and showed exemplary professionalism in getting my Audi serviced . Additionally, there was no hassle whatsoever in getting a loaner vehicl More

by TONY.CHU25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
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