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Audi Danbury - Service Center

Danbury, CT

4.8
977 Reviews

977 Reviews of Audi Danbury - Service Center

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November 18, 2022

I generally deal with Nate and I know my service will be exemplary. He communicates in a timely fashion and is always helpful. Thank You. More

by JOANNEBUNCE_OTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Al was very helpful. Took care of everything including the recall issues. I don’t have to bring it back to fix it. More

by YOLAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2022

Friendly, know legible service with great communication from the staff. Clean up to date facility and waiting areas are great. Thanks! More

by GARY HOLFORTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Each of the service individuals that I have worked with have been outstanding in all ways! More

by cmanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Always great customer service! Dash in service department is efficient and very helpful! Always a pleasure! More

by NOREA82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dash
November 16, 2022

Went in with a flat tire. They took my vehicle in immediately and fixed it within 2 hours. More

by ANGEGUGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

The service manager that handled my 55,000 service was fantastic. In addition I really like the techs video of the service sent to me. I thought that was brilliant. More

by TIENKEN.TODD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

Greeted promptly, car repaired within the defined time period. Service rep was clear and helpful. More

by EUGENE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 16, 2022

From when I arrive until when I pay and pick up my car the service is perfect. I have only had positive experiences here. More

by ncnyc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2022

I go out of my way to service at Danbury. They are the best around. More

by REVMEISTER62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
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