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Audi Danbury - Service Center

Danbury, CT

4.8
977 Reviews

977 Reviews of Audi Danbury - Service Center

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May 02, 2022

I pulled they greeted me, took my info, had me in a loaner in minutes back to the dealership to pick up just as easy, serviced performed on time and on estimate, Nate and his Team were terrific More

by trip.third
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022

Great service. Easy to schedule service with a loaner car. My service guy Dave, was ready and waiting when I got there and knew what service was scheduled. The car More

by 758WILDWOODCT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Guertin
May 01, 2022

Easy to work with - the video was great! Being able to communicate via text was great! More

by SUEHAWK04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Whalen
April 30, 2022

Excellent Service by Al Cretacci and Team. Always consistent and confident that the car has been inspected More

by klawrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin
April 30, 2022

Service advisor was top notch. Car was finished on time. The video was very helpful. Good snacks too. More

by JEREMYBROWN2682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2022

Dave was friendly and very informative about my service and follow up. Always get prompt service. More

by BARBPALMER1951
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Guertin
April 28, 2022

Great service timely and quality. was very pleased with the experience very professionally done appreciated it More

by SBC767
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

Very pleased with the Service Department and every one (also sales!) at Danbury Audi. I've been an Audi owner for 9 years and am always pleasantly surprised by the speed and quality of John Hanson's crew More

by CHILDKIDD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin
April 27, 2022

Great customer service. Al always is very knowledgeable and helpful when I ask questions. Thank you. More

by FSPA252329
Customer Service
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2022

Nate is so kind and friendly he is a pleasure to work with. My car is running perfectly More

by Smallskiskiski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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