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Audi Danbury - Service Center

Danbury, CT

4.8
977 Reviews

977 Reviews of Audi Danbury - Service Center

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June 20, 2022

Service department is always courteous. Work is done promptly. Easy to get a loaner. Overall a good experience. More

by lerch4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

Great customer service and responsiveness. They communicated well and set my expectation on when I could expect the car back. More

by JONATHAN68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

Great service and communication. They got me a loaner and fixed my wheel bearing issue in just one day under warranty. More

by lemeiux1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2022

Al was terrific, and he made me aware of the necessary repairs immediately, so I was able to authorize the 40,000.00 mile service, new rear brakes and rotors, a wheel alignment, and 4 brand new tires moun More

by JTAMUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2022

Very professional, clean and responsive dealership. I was in and out in less than 15 minutes for pickup and drop off More

by Mac2599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sara Di Fabbio - Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

Very professional, organized and clean. It was a pleasant experience and communication was spot on. More

by TIM@JAREDMFG.COM
Customer Service
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2022

Easy scheduling and easy in and out for scheduled maintenance.! Al is always friendly and accommodating. More

by korreen46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

Excellent service! Al and his team do a great job. Car runs great and drop off and pickup is very convenient. More

by JTGFLAVOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

Gabriel and the service team are very professional and efficient. I drive 45 minutes to and from Audi Danbury because of their excellent service. More

by steve@stevencooney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2022

Very professional associates. Do everything in their power to make the customer happy. Keep customer well informed. More

by CTNET
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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