Audi Danbury - Service Center

Always come through…that’s why I’ve used them for 20+ years! Always accommodating and get the job done. years! Always accommodating and get the job done. More

John Hanson was very knowledgeable, helpful and professional. Good at communication throughout the day as well. professional. Good at communication throughout the day as well. More

Excellent service, my service advisor was very helpful and friendly and courteous. He explained in detail what needs to be done. He is a valuable asset to the company. Keep up the good work Mr. Chehab and friendly and courteous. He explained in detail what needs to be done. He is a valuable asset to the company. Keep up the good work Mr. Chehab More

The workmanship of the dealership is outstanding. The loaner car this time surprisingly was not clean, and my car was not cleaned after the service which was surprising. The service advisory team w The loaner car this time surprisingly was not clean, and my car was not cleaned after the service which was surprising. The service advisory team was helpful, attentive, and apologetic for the less than clean loaner. More

Excellent experience as always. They always go the extra mile for their customers, even arranging to provide me with a sedan as my loaner after mentioning it was preference years a They always go the extra mile for their customers, even arranging to provide me with a sedan as my loaner after mentioning it was preference years ago. John, who isn't even my regular service rep (usually it's Nate) remembered without me even asking. More

Excellent service from Al in the service department to make sure that all issues were solved make sure that all issues were solved More

I’ve ignored the last 2 emails from Audi about reviewing my experience because I don’t like to leave negative reviews, but I’m not a fan of Danbury Audi. I’ll probably never use their service again in Danbu my experience because I don’t like to leave negative reviews, but I’m not a fan of Danbury Audi. I’ll probably never use their service again in Danbury. I’d make the trip to another Audi location. I’m just not happy with the service or customer service I received at the Danbury location. I left several messages with the advisor on his direct line about an issue I was having with my car, no return call. I had to keep calling and leave messages. No call. Finally after about a week, I called the general service number and left a message with them to have him call, so that’s when he finally called me back, but he sounded like I was bothering him. Nice way to treat customers. More

I was very satisfied with my service appointment. The representative explained my options in terms of future service appointments which was helpful. The representative explained my options in terms of future service appointments which was helpful. More

Terrific, I love the video review of my auto showing me the problems of front, from the mechanic .and the service personnel great. That what everyone should expect. the problems of front, from the mechanic .and the service personnel great. That what everyone should expect. More

It was very easy to schedule service online. , Service manager and technician were very thorough and professional! Great experience overall. , Service manager and technician were very thorough and professional! Great experience overall. More