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Audi Danbury - Service Center

Danbury, CT

4.8
977 Reviews

977 Reviews of Audi Danbury - Service Center

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September 15, 2022

Very good service department the service manager was very nice, John Hanson. Made sure that we were informed on service More

by ANTHONY_PASCALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Professional and friendly great service . Very thorough and explained everything in easy and concise manner More

by rhaus23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

Audi always does a fine job of performing repairs and the service is really good. The price is always the concern. Labor rates are higher than independent shops and overall costs are higher. More

by Kenr111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

I appreciate the professional staff, especially Gabe H. ease and timely service including a clean environment. More

by timothy.j.bunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

We were very pleased with our service representative Al and the services we received for our car. More

by Phyllis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2022

They worked with Audi of America to find a loophole out of a warranty we had on the car part saying “it’s the way the part failed”. After paying a $3000 repair, I got the car back with two new problems. W More

by APSMOLLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Cretacci
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

Gabriel, service manager is great! ? Always goes the extra step to see that my car is safe.thank you! More

by BBEENSOR
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 12, 2022

Nate in service always takes excellent care of me and my car. He takes the time to explain what I need to know. More

by TINAIFKOVITS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2022

Great Service. Very Helpful. Good place if you choose to wait. Pleasant Staff and super friendly Thankyou More

by amanda.mandli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2022

I live in Manhattan NY and i drive 1. 5 hours to Danbury to service my car because I trust the workmanship there. I can go to Audi of Brooklyn but, after one really bad experience there I More

by Nikolai Vardanian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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