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Audi Danbury - Service Center

Danbury, CT

4.8
977 Reviews

977 Reviews of Audi Danbury - Service Center

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September 26, 2022

Very responsive and professional - job done correctly first time . Service personnel very helpful and accurate More

by STEPHANIE.LANDAU74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

Got an appointment and loaner when needed. All work explained in layman's terms and understandable. Prompt information on progress by phone; polite staff; easy drop-off and pick-up. I couldn' More

by MCKENZIE.NEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin
September 26, 2022

Dash was very accommodating and informative. He was eager to make my experience the best it could be. More

by RAEKEV27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dash
September 19, 2022

Dash was fantastic - patient with my questions, helpful, professional, and such a pleasure. I’d like him to help me again next time I need service. Thank you! More

by Staceyzelek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dash
September 16, 2022

Service has declined over the past couple of years. Al has been helpful but there seems to be a lack of attention to detail. I picked up my car after 4 months at the service center. Airbag light still More

by hrinaudo
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Cretacci
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Always pleased with the service. Courteous and knowledgeable about my vehicle. I will continue working with this dealership More

by Total0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Guertin
September 16, 2022

Always excellent service. Clean, bright facility and professional staff. Have purchased several cars from here and always pleased. More

by nancy32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lorenzen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Great service from the moment you enter until the checkout process. They are first class. More

by JAMIEBECK749
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Henriques
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Al Cretacci did a terrific and clear job explaining the service needs of my car to me More

by byhi20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Excellent as always. Al is the best. He schedules the appointment, greets me when I get there and explains what is going to be done More

by LAURA3289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Cretacci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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