
Audi Danbury
Danbury, CT
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1,416 Reviews of Audi Danbury
I went in on a Saturday morning for an oil change and was treated courteously and promptly. They completed the service in 90 minutes including a car wash. Excellent service center. treated courteously and promptly. They completed the service in 90 minutes including a car wash. Excellent service center. More
Audi Danbury is a step above other Audi Dealerships. I live 10 minutes away from another Audi dealership and they were not able to address my issue after multiple visits. I drove over 1.5 hours to Audit live 10 minutes away from another Audi dealership and they were not able to address my issue after multiple visits. I drove over 1.5 hours to Audit Danbury where I purchased my vehicle and they were able to quickly diagnose the issue and address it with one visit. I was immediately impressed by the service tech sending me a video of his inspection of the brakes, and entire undercarriage of the car. Gabriel Henriques is an outstanding service rep who cares about addressing your issues and ensures all questions are addressed no matter how insignificant the question. More
I have purchased two cars from their CPO team. What brought me back to them the second time was the truly above and beyond outstanding service provided every time I need to bring my car in. I actually brought me back to them the second time was the truly above and beyond outstanding service provided every time I need to bring my car in. I actually look forward to my service appts with them. That says it all right there. More
My service experience was quick and effortless from drop off, obtaining a loaner and being kept informed of my vehicle's status, to pick up. The video inspection makes the dealer very trustworthy too. My lo off, obtaining a loaner and being kept informed of my vehicle's status, to pick up. The video inspection makes the dealer very trustworthy too. My long-time advisor, David G. was as cordial and professional as always. Thank you! More
I have been going to Audi Danbury for over 3 years and have had nothing but great experiences every time. Everyone from the service dept to sales and in between make you feel welcome. There is a 'family' have had nothing but great experiences every time. Everyone from the service dept to sales and in between make you feel welcome. There is a 'family' vibe in the showroom that makes you feel comfortable and at ease. Just picked up my 2nd car from this dealership. I highly recommend it. More
Dave is an excellent service advisor. The check-in process was smooth as ever. I arrived at 8:15am and needed my car back by 9:30am or otherwise would have had to take a loaner. Dave and his team were process was smooth as ever. I arrived at 8:15am and needed my car back by 9:30am or otherwise would have had to take a loaner. Dave and his team were able to get me my car back on time and kept me informed the whole time. The technician videos are a nice touch as well. Great, clean facility - so far a great first experience. I will be back to them to service my CPO Audi. More