Audi Danbury

Excellent service and 10 plus Customer Service! This is my second experience buying a German car (first is a BMW) and what I found was that it exceeded my prior expectations. What they have at thi This is my second experience buying a German car (first is a BMW) and what I found was that it exceeded my prior expectations. What they have at this dealer is a combination of Excellent Customer Service (which for me is very important after making a decision of what car you want) and beautiful cars!!! Everyone was very helpful and patient thru all the process. The cars are awesome and of course you see the quality of the engineering of all systems! I highly recommend Jonathan and this dealer!! More

The only Audi Dealership I would go to! I have been going to Danbury Audi for the past 4 years and I can tell you that they have treated me with the upmost courtesy and respect every time. B I have been going to Danbury Audi for the past 4 years and I can tell you that they have treated me with the upmost courtesy and respect every time. Both Dave and Gabe are honest, ethical service reps who truly care about your car and your overall customer satisfaction. There has never been a time that I doubted their service advice. In addition, Debbie was kind enough to provide me all past service reciepts upon request in a clear and concise manner, she is truly the best! I have had my audi serviced at another dealership before and I can tell you that they were terrible compared to Danbury Audi. I will continue to service my car here and would only purchase another audi from them. This is the ONLY Audi dealership that you actually would want to visit. I can't thank Danbury Audi enough for their consistent customer service. I would recommend them to anyone! More

Fabulous experience My second Audi, hope to continue to purchase and use the service dept at this dealership for years to come. Everyone involved was terrific from Jonath My second Audi, hope to continue to purchase and use the service dept at this dealership for years to come. Everyone involved was terrific from Jonathan my salesperson, to Gabriel in the Service Dept to the business manager. More

Great Experience at Danbury Audi This is the only dealer I will ever buy from again. George was my salesman and he was immensely helpful and easy to work with throughout the process. This is the only dealer I will ever buy from again. George was my salesman and he was immensely helpful and easy to work with throughout the process. Everyone else was helpful and very nice. The entire experience was pleasant and fun. And I love, love, love my car. More

Highly recommended! Extremely knowledgable and friendly staff. The entire experience was simple, all of my questions were answered, and I left feeling like I had done bus Extremely knowledgable and friendly staff. The entire experience was simple, all of my questions were answered, and I left feeling like I had done business with a friend. Would highly recommend! More

Exceptional Buying Experience! I can't say enough about the outstanding customer service provided by Jonathan Mero and the rest of the Danbury Audi team. Jonathan earned my loyalty I can't say enough about the outstanding customer service provided by Jonathan Mero and the rest of the Danbury Audi team. Jonathan earned my loyalty after taking time out of his busy schedule to walk me through the features of my Q5 that I purchased from another dealership, but he really cemented the relationship by working to get me the best deal possible when my wife and I went back to him to purchase a new Q3. Jonathan makes the normally stressful experience of buying a new car enjoyable by combining a great sense of humor with extensive product knowledge. He is never too busy to take a call, and no question/concern is too insignificant for him to follow-up on. Jonathan is a fantastic asset for Danbury Audi, and I look forward to working with him long into the future... More

A Place to come for your next car Janet Chan covered all the bases and I enjoyed working with her. She is a great representative for Danbury Audi. She makes you believe that this is th Janet Chan covered all the bases and I enjoyed working with her. She is a great representative for Danbury Audi. She makes you believe that this is the place to come to when you are ready for your next car. More

Better then the others I originally inquired about my purchase for a 2015 A3 online and received a prompt email and call from Janet Chan. She was very friendly and personabl I originally inquired about my purchase for a 2015 A3 online and received a prompt email and call from Janet Chan. She was very friendly and personable. I was coming from a 2010 Jetta SE and was in the market for a new car. After having 2 bad experience with other Audi dealers in my local area I was skeptical at first but, I felt she understood what I was looking for and how I wanted to conduct business. In the end she gave me a good offer for my 2015 A3 2.0 Quattro Prestige. Jeff the finance manager was very pleasant and professional. We ended chatting a bit about our interests in playing hockey (ice). Also I did not finance my car through them (through my local CU) my overall experience with Danbury Audi was more then I could ask for. I will definitely recommend my family and friends to them. More

Not much room for improvement See title - it says it all - Working with Janet was a pleasure. She knows her product and is one of the best car salesmen I have had the pleasure to See title - it says it all - Working with Janet was a pleasure. She knows her product and is one of the best car salesmen I have had the pleasure to work with. Could become a friend also. Jeff was very professional and made the financial part of the contract comfortable. More

Pleasantly Surprised Most people would put the new car buying process up there with a trip to the dentist - not something to look forward to but a necessary evil. My expe Most people would put the new car buying process up there with a trip to the dentist - not something to look forward to but a necessary evil. My experience with Danbury Audi, and Mark Ward-Willis in particularly, could not have been more different and pleasant. No heavy pressure sales tactics, or Kabuki theater antics regarding pricing. I had researched the vehicle I wanted prior and had a good sense of pricing options from TrueCar and another dealership. The Danbury folks came in with an even better price, making it a no brainer. I would highly recommend anyone considering an Audi to check them out and ask for Mark. More