Audi Danbury

rude service consultants I purchased a 2011 Audi A3 diesel from danbury Audi and in less than 3 years the Air conditioning failed. I paid 2 Audi dealers $400 for "diagnostics" I purchased a 2011 Audi A3 diesel from danbury Audi and in less than 3 years the Air conditioning failed. I paid 2 Audi dealers $400 for "diagnostics" to tell me that the AC was "defective". It was not covered under the warranty and I'd have to pay an additional $1400 to replace the "defective" part. I asked to talk to the service manager and was told by the service consultant that "I could not"- he wouldn't talk to me. They were more than happy to speak to me when I was purchasing the car but when there was a defect in the car- not so much. I drove the car all summer with no AC. I have a 2008 BWM that I purchased from BMW of Bridgeport and have had no problems with the car or the dealer- they even replaced the brakes at no cost when my warranty was about to expire. My next car will be a BMW. More

Amazing experience First time buyer and what a great experience it was. Steve was my salesman and i couldn't be happier with the service he provided. Since I was a first First time buyer and what a great experience it was. Steve was my salesman and i couldn't be happier with the service he provided. Since I was a first time buyer he took me through everything step by step. What he promised, he delivered. Thank you for a great first time experience. More

Feedback from Customer Al, is a real professional. He is a straight shooter who knows these cars inside and out. I have truly enjoyed working with him regarding my Q7. Aw Al, is a real professional. He is a straight shooter who knows these cars inside and out. I have truly enjoyed working with him regarding my Q7. Awesome, professional and always polite. Thanks Al. Diane Stanley More

The trend continues I've been a client of Danbury Audi since 2003. I wouldn't consider any other local dealership at this point. Beyond the wonderful products they sell I've been a client of Danbury Audi since 2003. I wouldn't consider any other local dealership at this point. Beyond the wonderful products they sell, their sales staff and service staff is first-rate. I recently had the good fortune to interact with Mark Ward-Willis on rolling over a new lease for a 2015 A4. Mark's knowledge, professionalism, courteous sales style personifies everything I've come to expect from Audi of Danbury. A seamless, enjoyable experience...and a great car. More

unexpected surprise although we were perfectly happy with our 2013 A6, Janet called and gave us a deal on a 2015 A6. We walked out with a new car at basically the same c although we were perfectly happy with our 2013 A6, Janet called and gave us a deal on a 2015 A6. We walked out with a new car at basically the same cost. More

S-line Q7 TDI My entire car buying experience at Audi Danbury was fantastic. All because of Janet Chan. She was so knowledgable and most professional.,truly the be My entire car buying experience at Audi Danbury was fantastic. All because of Janet Chan. She was so knowledgable and most professional.,truly the best consultant I have ever worked with. I would urge anyone in the market for a great car to go see Janet. You won't be disappointed. This is my third Audi from Danbury! There were no surprises when I picked up the Car and closed on the paper work. More

The Ultimate Professional Buying a New A3 from Janet Chan for my mom was hands down the best experience I have ever had purchasing a new vehicle. She was accommodating, underst Buying a New A3 from Janet Chan for my mom was hands down the best experience I have ever had purchasing a new vehicle. She was accommodating, understanding, and flexible when it came to my strange requests. She listened to what I had to say and always addressed my concerns as soon as they came up. Janet bent over backwards to find the exact car I wanted and never once tried to sell me a “lot” car. Her politeness and professionalism is the reason I will continue to make the 4 hour drive to purchase all of my Audi’s from her in the future. She is simply the best! More

Great service I have only had experience so far with Danbury's service department, specifically, Al. I can't even begin to describe what an amazing person he is an I have only had experience so far with Danbury's service department, specifically, Al. I can't even begin to describe what an amazing person he is and how much he has helped me. I purchased a used Audi from a VW dealership in NY and found out within a week of having it that it had a bunch of issues in need of repair. When I brought it to Danbury Audi I spoke with Al who took a good half hour of his time to review with me my warranty and what the issues might be. After that, they kept my car and fixed multiple other issues that were found, all the while making contact with VW of Kingston to try and get them to cover the cost. Al was in touch with me either by phone or e-mail every single day. He kept me up-to-date with everything going on and was a HUGE support to me. I was so distraught by the thought of purchasing a car with all of these defects and Al from the very beginning made me feel hopeful about it. Al is a complete angel. The treatment I received from him is the single reason I will continue to go to Danbury Audi for all future service needs on my car. I highly recommend the Danbury Audi service department for anyone looking for honest feedback and quality work. More

George Triant and Danbury Audi are outstanding George is very knowledgeable and is a pleasure to work with. The process for scheduling service visits is very smooth. I leased a car from another d George is very knowledgeable and is a pleasure to work with. The process for scheduling service visits is very smooth. I leased a car from another dealership and use Danbury Audi due to the quality of service provided. Previously I purchased a VW from the dealership in Danbury and receioved excellent service there, too! More

Relaxing and fun! I went to Audi of Danbury after only barely convincing my husband that the Q5 was the car for us. After looking around at the showroom we were introdu I went to Audi of Danbury after only barely convincing my husband that the Q5 was the car for us. After looking around at the showroom we were introduced to Jonathan Mero. We were immediately taken by his friendly and approachable demeanor. He never acted like we were in any way deficient because we didn't want to spend $60,000 on a car. Instead, he asked us if we would consider the Q3 as an alternative. After much thought, comparisons, and a visit to other Audi dealerships, we went back to Audi of Danbury because of Jonathan and his honest approach. We ended up buying a 2015 Q5 at my husband's insistence! This was the only car buying experience that I have ever had where I didn't end up feeling frustrated and talked down to. And-they have great coffee! More