Audi Danbury

Make it simple CG1011 Dave made the entire shopping experience simple and gentle. He was able to explain the complicated tech package with patience and grace. It wa CG1011 Dave made the entire shopping experience simple and gentle. He was able to explain the complicated tech package with patience and grace. It was a pleasure working with him. More

Simply perfect. Thanks for making the process so easy. That is really the difference when buying a car. Definetely great service and dedication to the client. Good job That is really the difference when buying a car. Definetely great service and dedication to the client. Good job More

Excellence in Sales and Service We are on our second Audi and have to say this Dealership in Danbury is second to none! David Rivera was an absolute pleasure to deal with. My wife an We are on our second Audi and have to say this Dealership in Danbury is second to none! David Rivera was an absolute pleasure to deal with. My wife and I really felt in god hands. Gabe in service we can’t say enough. He’s on top of every aspect of our needs. Goes above and beyond to be sure we are satisfied. More

Stress Free Working with Steve was a wonderful experience. I built the car and came up with a fair price. Although, the car wasn't in stock, Steve found it and Working with Steve was a wonderful experience. I built the car and came up with a fair price. Although, the car wasn't in stock, Steve found it and quoted it to me at the price I offered. No negotiating was necessary. I traded in a car and was given the price I asked for. I had put off buying a new car to avoid the perceived hassle. No hassle with Steve. I also went to a second Audi dealer where the service wasn't as good. Thanks, Steve for making buying a new car simple, easy and hassle free. More

Working with David Rivera I have been going to this Dealership for over 20 years. Most recently working with Dave Rivera. Made everything easy and worked with me to find the I have been going to this Dealership for over 20 years. Most recently working with Dave Rivera. Made everything easy and worked with me to find the best car for my needs. More

Dealership was top class, and David was awesome to work with! He provided as much detail as I needed, without losing focus on what we wanted. I'm very happy with our Q7 purchase! with! He provided as much detail as I needed, without losing focus on what we wanted. I'm very happy with our Q7 purchase! More

David Rivera at Audi Danbury was a pleasure to work with. I did most of the work with him by phone. He was available, concise and a straight shooter. All qualities I appreciate. I love my new car and he ma I did most of the work with him by phone. He was available, concise and a straight shooter. All qualities I appreciate. I love my new car and he made the process super easy and stress free. More

Excellent customer service experience David was a real pleasure to work with when I was looking to lease my Audi. Friendly, understanding and no pressure. I would recommend my friends to David was a real pleasure to work with when I was looking to lease my Audi. Friendly, understanding and no pressure. I would recommend my friends to David if any of them were looking to buy or lease a car from Audi of Danbury. More

Went to only test drive an Audi and walked out with one the same day. David was patient as all questions asked particularly cause going to be a shared car with multiple members of household - all had to l the same day. David was patient as all questions asked particularly cause going to be a shared car with multiple members of household - all had to like it. David provides all the options and showed the selection to choose from. Have recommended since! More

Sales great to work with, service not so much I had a terrible experience with service in November whereby they negligently endangered my life and also cost me $1600. on my '13 A6 unnecessarily vi I had a terrible experience with service in November whereby they negligently endangered my life and also cost me $1600. on my '13 A6 unnecessarily via: A tire rotation Gilbert said he threw in as a favor, was not on the service bill as proof, and loose lug nuts about 900 miles afterward caused my rim and rotors to be irreparably damaged and was very close to coming off per a mechanic I and most of Carmel area trust implicitly. When I initially approached Gilbert and a service manager there not only was there no ownership that it was even possible they were responsible but in fact belligerence and inferring me as a liar. Later they said we watched the tape of your car in the bay for the repairs we did and no wheel except front left came off (right rear was the problem wheel). I know for a fact the last time the tires were rotated was in August many thousand miles earlier. Bottom line is I don't need to make up stories like this, as I can afford an emergency repair of $1600. if fair and my time is more valuable. And if they said it's not on the tape I believe them. What I also believe is they were rotated with no video whatever the circumstances were. I was in the process of writing a letter to Audi USA about this experience when I was solicited by David Rivera to write him a review. I think David is an excellent representative of Audi Danbury, is very personable, and knows his product. If I were to buy there again there's no question I would work with him. Due to what I've just described if I buy Audi again it won't be there. FYI we purchased an '18 Allroad there too. Finally, I agree it seems highly inplausable that an Audi dealer would make this kind of mistake. I had the car towed to my mechanic from my house with the noise it was making, never crossing my mind Audi Danbury had anything to do with it. Until I was given then diagnosis and remembered what Gilbert said to me when I was leaving with my car. More