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Audi Dallas - Service Center

Dallas, TX

4.8
1,041 Reviews

1,041 Reviews of Audi Dallas - Service Center

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September 29, 2017

Saturday Afternoon Service Thank you Isaac Nieto for all your help. Also for taking my car in without an appointment on a busy Saturday afternoon. Very much appreciated. More

by cmijares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Oct 01, 2017 -

Audi Dallas responded

Cmijares, thank you for the positive rating and mention of your experience with Isaac! We appreciate your feedback and look forward to serving you again soon. Have a great rest of your weekend!

September 27, 2017

Recall experience Positive experience. They called to let me know of recall. Had to wait longer than expected when dropping off car but once they realized the length of More

by Wmcclay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2017 -

Audi Dallas responded

Wmcclay, thanks for taking the time to leave us a review! We're pleased you had a positive experience with our service on your recall issue and we look forward to assisting you next time! Thanks again and have a great week!

September 27, 2017

Service Center Isaac was great. It was our first time meeting him and he was very professional and great to deal with. I was told it would take 90 minutes for my ser More

by Rach
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Sep 28, 2017 -

Audi Dallas responded

Rach, thanks for the kind note! We're pleased you enjoyed your service experience with Isaac and we look forward to serving you again in the future! Thanks again and have a great rest of your week!

September 20, 2017

Maintenance for Q5 I had a warranty that was about to expire - my service advisor took care of everything, including checking any recalls and updating the operating syst More

by Keller59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Sep 20, 2017 -

Audi Dallas responded

Keller59, thanks for the review! We're pleased you had a positive experience with Jordan during your Q5 service and we look forward to serving you again in the future! Thanks again and have a great rest of your week!

September 19, 2017

Audi Service The service department at Audi is exceptional. I highly recommend Audi Dallas for your service needs. Marvin Clayton is always very professional and c More

by cellis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2017 -

Audi Dallas responded

Cellis, thanks for the feedback! We're pleased you enjoyed your service experience with us and hope you'll let us know when you need any assistance in the future! Thanks again and have a great rest of your week!

September 19, 2017

Marvelous Excellent service team, on time and complete. Assisted my travel in lieu of my use of a loaner car. I highly recommend Dallas Audi for all car owners. More

by N/a
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Sep 20, 2017 -

Audi Dallas responded

Thanks for the five-stars! We're pleased you enjoyed your service experience with us and look forward to serving you again in the future! Thanks again and have a great rest of your week!

September 18, 2017

Service rip-off It has taken about five tries to fix an electrical issue. The issue would occur within a day each time I drove away. I've not been able to have my car More

by VA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service manager, Jordan Windham
Sep 18, 2017 -

Audi Dallas responded

VA, we're sorry to hear that your recent repairs did not go as planned. Since we cannot reference you by VA in our system, we'd like to invite you to reach out to our Service Director, Daniel McClure at daniel.mcclure@audidallas.com or (214) 336-2636 so we can see what can be done to correct your situation. Daniel has been alerted of your review and is standing by to assist. Talk soon.

September 15, 2017

Great Experience was great. Staff helped me out with what I needed. I was in and out in a matter of minutes, so overall that made me happy. More

by cstew036
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Seely
Sep 17, 2017 -

Audi Dallas responded

Thanks for the positive feedback! We appreciate you taking to time to stop by and let us know how we did! We're glad we could get you in and out quickly. Thanks again and see you next time!

September 13, 2017

Outstanding! To have a recall matter handled. To put it simply, the only reason I continue to use audi Dallas is Eric Muniz. He is unbelievable. More

by School principal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2017 -

Audi Dallas responded

Thanks for the kind note! We're pleased you enjoyed your experience with Eric and look forward to serving you again next time! Thanks again and have a great rest of your week!

September 08, 2017

Excellent Audi Service My service tech help me with all my questions. He was honest and very helpful. Couldn't of had a better person for the job. More

by adri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Sep 10, 2017 -

Audi Dallas responded

Adri, thanks for the 5-star feedback regarding your recent experience with Isaac! We appreciate your rating and look forward to serving you again next time. Enjoy the rest of your weekend. Thanks again!

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