Audi Dallas - Service Center

Awesome Very prompt and efficient service was greeted with politeness and respect my car came back to me clean and has been running perfect ever since I’ve n Very prompt and efficient service was greeted with politeness and respect my car came back to me clean and has been running perfect ever since I’ve never had a bad experience there More

Very helpful Very responsive and customer focused. Made it easy to service my car and see to it that I had transportation both to and from work Very responsive and customer focused. Made it easy to service my car and see to it that I had transportation both to and from work More

Painless, quick, professional Audi Dallas is alway professional and quick. I feel confident I am receiving the best care for my vehicle. They make the entire process pain free for Audi Dallas is alway professional and quick. I feel confident I am receiving the best care for my vehicle. They make the entire process pain free for maintenance and repairs. More

Oil/filter; inspection and battery. They were efficient, courteous and efficient. They performed the service in the time they estimated and were very helpful in answering questions and p They were efficient, courteous and efficient. They performed the service in the time they estimated and were very helpful in answering questions and providing advice. More

Customer Service Great service by my service advisor Jordan Windham, service was done in a timely manner the price charged was as quoted. Excellent and exceptional ser Great service by my service advisor Jordan Windham, service was done in a timely manner the price charged was as quoted. Excellent and exceptional service. More

Prepaid Service At closing on the purchase of a new Audi Audi Dallas presented a plan where I could prepay for scheduled maintenance at scheduled intervals and I acce At closing on the purchase of a new Audi Audi Dallas presented a plan where I could prepay for scheduled maintenance at scheduled intervals and I accepted. I called to inquire if one additional scheduled remained on my plan and was told yes. After my car was dropped off at the dealership they called to explain that there was one remaining prepaid service on my plan it had expired on a date limition. That was not explained to me when I purchased the plan or when I called to schedule service. More

Phenomenal Every visit has been absolutely outstanding. So friendly. So accommodating And the professionalism is second to none. I had a long by relationsh Every visit has been absolutely outstanding. So friendly. So accommodating And the professionalism is second to none. I had a long by relationships with Baillargeon Audi and Audi Dallas has been every bit as outstanding, and then some. More

New car experience I had a great new car experience with Audi Dallas. My salesman, Artie Timin, was friendly, knowledgeable and proficient and made the whole process as I had a great new car experience with Audi Dallas. My salesman, Artie Timin, was friendly, knowledgeable and proficient and made the whole process as painless as possible inspite of having to write a big check. More

Service department so bad I stopped buying Audi brand Been attempting to get my Audi A8 serviced here for years. Dealership so poorly managed you'll never have the same person in the service department f Been attempting to get my Audi A8 serviced here for years. Dealership so poorly managed you'll never have the same person in the service department from one visit to the next. The turnover is so high, anyone you meet in service will be gone in a few months. Want to call for an appointment? Good luck. The online number routes to some third-party 800 number that doesn't easily connect to Audi Dallas. When you do get through to Audi Dallas, the odds a human will actually take a call is slim. After you leave a VM to get a call back to schedule an appointment, hours will typically pass. The phone tag is so painful, I drive to the dealership in person to schedule an appointment! Their loan cars are so sparse, appointments typically are scheduled over a week in advance. The check-in and check-out process is faster for liver-transplant surgery than here. Not bad people but compared to other service departments near them, this is the bottom of the barrel. More

Best Audi service in DFW Jordan is the reason we drive from Plano to service our car. We have two dealers that are closer to us, but have no reason to visit them as long as J Jordan is the reason we drive from Plano to service our car. We have two dealers that are closer to us, but have no reason to visit them as long as Jordan keeps doing the great job that he does in Dallas! More