Audi Dallas - Service Center

Service great. Labor cost too high. Eric is always courteous and professional. Wait time was too long. Did not have a loan car available as scheduled. great. Labor cost too high. Eric is always courteous and professional. Wait time was too long. Did not have a loan car available as scheduled. More

Audi the Great It was an easy process and professional experience. I was really thrill how Ms Ashley informed me of the services that were needed and why they were i It was an easy process and professional experience. I was really thrill how Ms Ashley informed me of the services that were needed and why they were important. More

Very attentive and informative Kyle Jackson did a great job! Very attentive and informative. Was happy to intro me to others for my questions. Would bring my vehicle here for ser Kyle Jackson did a great job! Very attentive and informative. Was happy to intro me to others for my questions. Would bring my vehicle here for service. More

Recall repairs for s7 Great team, professional and polite. I really enjoy working with the team at Audi Dallas. I also love the chance to drive other Audi models thru the l Great team, professional and polite. I really enjoy working with the team at Audi Dallas. I also love the chance to drive other Audi models thru the loaner program. I would recommend this dealer to my friends and business associates. More

Great Service Multiple Audi owner. Jordan has been taking excellent care of the service needs of both our vehicles for years. He’s consistent, thorough and profes Multiple Audi owner. Jordan has been taking excellent care of the service needs of both our vehicles for years. He’s consistent, thorough and professional. More

Great Service & Support We’ve bought six vehicles from Audi Dallas for a reason. Always great customer service and support. We highly recommend them for sales and service. We’ve bought six vehicles from Audi Dallas for a reason. Always great customer service and support. We highly recommend them for sales and service. More

Q5 visit Service and atmosphere was good. My only hang up was that I asked for a phone call after scheduling my Appt online to discuss services my car may have Service and atmosphere was good. My only hang up was that I asked for a phone call after scheduling my Appt online to discuss services my car may have needed but never received one. This could have saved me a trip. More

Vehicle State Inspection Great service always. Comfortable waiting area. Great coffee and snacks. My car always looks so beautiful after they wash my car. Jordan Windham is al Great service always. Comfortable waiting area. Great coffee and snacks. My car always looks so beautiful after they wash my car. Jordan Windham is always friendly and he is very knowledgable about my car. Thank you! More

DISAPPOINTED! Although I appreciate the informativeness and effort of the service person I worked with, I am gravely disappointed in my experience with Audi. My car Although I appreciate the informativeness and effort of the service person I worked with, I am gravely disappointed in my experience with Audi. My car has been into service for a fuel injector issue twice now. The second time the service for my car took 2-1/2 weeks because they had to keep running tests on something Audi knew was faulty. Shame on Audi for trying to save a buck and treating consumers like this. We paid for a warranty that they will only honor after they’ve given you the complete runaround. They ended up fixing only one part of my car’s fuel injector problem but I was told I will be back because the rest of the fuel injector system will go down also. This is a safety issue! I am appalled that there desire to save the money I paid for my warranty is more important than safety. More

Excellent customer service George and Marvin are perfect work with they both try to do a very thorough job George and Marvin are very easy to work with George and Marvin are perfect work with they both try to do a very thorough job George and Marvin are very easy to work with More