Audi Dallas - Service Center

Routine scheduled maintenance for oil and filter replacement and two factory recall service for software was provided in less time than expected since I decided to wait at the dealership for my car replacement and two factory recall service for software was provided in less time than expected since I decided to wait at the dealership for my car to be ready. More

I always have a great experience when I take my car to get serviced. The free car washes are also a huge bonus. The service is fast and the team is always professional and friendly. There is a great loung get serviced. The free car washes are also a huge bonus. The service is fast and the team is always professional and friendly. There is a great lounge to sit in I’d you wait there, full of snacks and drinks, or I also utilize the Uber shuttle service. Highly recommend. More

I brought my Audi Q5 I. For the 20,000 mile service and a recall item. Andy was very helpful! I do not see him listed but I will give him 5 stars. recall item. Andy was very helpful! I do not see him listed but I will give him 5 stars. More

Took car in for routine maintenance, got it back and it would not run correctly. Cost me $900 to fix a problem not there before. No more Dallas Audi for me!!!! would not run correctly. Cost me $900 to fix a problem not there before. No more Dallas Audi for me!!!! More

Tire Rotation & Balance I was in on 10/26/19 for a tire rotation and balance. My advisor is Marvin. I always have a pleasant experience with Marvin. It appeared that he wa I was in on 10/26/19 for a tire rotation and balance. My advisor is Marvin. I always have a pleasant experience with Marvin. It appeared that he was the only one working that day. Not only were his regular customers there it appeared that new customers were being referred to him as well. I think there needs to be more help. I saw other advisors around that did not appear as busy. I just don't think it's fair to have Marvin running around and others not so much. I can say that although it was crazy busy Marvin handled every customer with ease. I am usually not a person to complain much but my service took a really long time. I was there for 3 hours. Again, this may have been because it was a Saturday and Saturdays are generally busy but that was unacceptable. Again, maybe there should have been more staff. More

Always get great service from Audi Dallas. They keep me informed on the status of my service and Adam Seely is the best. I am a repeat customer and will probably be a lifetime customer. informed on the status of my service and Adam Seely is the best. I am a repeat customer and will probably be a lifetime customer. More

Absolutely great service, very pleasant & friendly staff. We didn’t even have an appointment yet your staff accommodated us. Thank U keep up the good work We didn’t even have an appointment yet your staff accommodated us. Thank U keep up the good work More

This was the easiest and most efficient service visit I’ve had at a dealership. Work was on time and as promised. Marvin was great I’ve had at a dealership. Work was on time and as promised. Marvin was great More

From Disarray to Gratitude One week after purchasing my 2019 Audi S5, I picked up a huge screw in my front passenger tire driving down Lemmon Ave. It was a BIG one. I immediatel One week after purchasing my 2019 Audi S5, I picked up a huge screw in my front passenger tire driving down Lemmon Ave. It was a BIG one. I immediately started to hear a loud ticking noise. At first I thought it was a flat until I looked closely and noticed the screw with the washer still attached. Of course, I was in complete disarray. My brand new car that I haven’t had a week already needs a new tire. I called Brandon Hunter in the Audi Dallas Service Department and explained what happened. Without hesitation, he chuckled with me in my moment of animation and said bring it in and let us take a look. I went in and the tire was changed without a cost. Audi Dallas is PREMIER in every facet of the dealership. If you are in the market, you should definitely give them a visit. Brandon, M. Mobley, Aaron are all Tier One. Thank you! More

Service department I live in Houston and was in Dallas for work when my car’s Low Oil Pressure light came on. I had the car towed to Audi North. I obviously didn’t have I live in Houston and was in Dallas for work when my car’s Low Oil Pressure light came on. I had the car towed to Audi North. I obviously didn’t have an appointment yet upon arrival, the service staff, Isaac, brought my car in and started to investigate. My advisor, Andy, kept me informed throughout the process. The staff couldn’t have been nicer. If I lived in Dallas, I wouldn’t hesitate to take my vehicle back for service! More