Audi Dallas - Service Center

I’ve been coming here for years and love their service. They get you in and out fast and everyone is professional and friendly. My guy Marvin is the best! They get you in and out fast and everyone is professional and friendly. My guy Marvin is the best! More

Very disappointed in the way my service was managed. Made an 8:00 am appointment for 55K maintenance was told 4 hours were needed. Started calling at 2:00 and leaving messages. At 4:40 was told my advisor ha an 8:00 am appointment for 55K maintenance was told 4 hours were needed. Started calling at 2:00 and leaving messages. At 4:40 was told my advisor had gone home but car was ready. Then got a Alto to dealership in rush hour traffic. Picked up my car after 6:00 and had to cancel evening plans. Was obviously forgotten More

Been several times to service my car and they were aways helpful to my needs. The car was ready when promised and cleaned inside and outside. helpful to my needs. The car was ready when promised and cleaned inside and outside. More

The service at Audi Dallas was simply wonderful....Andy was the representative assigned to me who was also amazing ......thank you Andy for everything and for keeping me in the loop as we moved through the was the representative assigned to me who was also amazing ......thank you Andy for everything and for keeping me in the loop as we moved through the repairs.... More

They are very professional, courteous and skilled at what they do. Even my sales guys saw me and greeted me. It was a pleasant experience! they do. Even my sales guys saw me and greeted me. It was a pleasant experience! More

Horrible!! It took nearly 3 hours just to get my oil changed and I had an appointment. What the xxxx is the point making the appointment?? changed and I had an appointment. What the xxxx is the point making the appointment?? More

Marvin Clayton went above and beyond explaining why the tire rotation would be a better move due to lots of miss information from another Audi Dealer (Shreveport). I was happy with the in-depth discussion tire rotation would be a better move due to lots of miss information from another Audi Dealer (Shreveport). I was happy with the in-depth discussion and will schedule future services with Audi Dallas. However, it did take longer to get service completed than what was projected, but still I was very happy overall. Thank you. More

I always receive kind, efficient service at Audi Dallas thanks to fantastic advisors like Brandon. Scheduling an appointment over the phone is easy. And thanks to choosing Audi Care when I purchased my veh thanks to fantastic advisors like Brandon. Scheduling an appointment over the phone is easy. And thanks to choosing Audi Care when I purchased my vehicle, most services are free. They always offer a complementary car wash, too! I will always bring my car to the dealership because of these factors. More

Audi Dallas has a courteous and professional staff in a spacious and beautiful new facility. This is one dealership that’s a pleasure to visit for any reason! spacious and beautiful new facility. This is one dealership that’s a pleasure to visit for any reason! More

I brought my vehicle in for an oil change, but waited on it. My service advisor, Andy Mireles, provided excellent customer service by explaining everything that would be done. He also gave advise on some ot it. My service advisor, Andy Mireles, provided excellent customer service by explaining everything that would be done. He also gave advise on some other issues that were found, and scheduled the additional service to be done and completed by the next day. More