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Audi Dallas - Service Center

Dallas, TX

4.8
1,041 Reviews

1,041 Reviews of Audi Dallas - Service Center

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January 30, 2021

These guys do a very good job on the car. Send you a video of 20 point inspection. Professional guys and gals at the desks. More

by Beebs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jan 31, 2021 -

Audi Dallas responded

Beebs, thank you for sharing 5-stars and tagging Jordan! We're pleased to hear you enjoy the video inspection! We appreciate your endorsement and look forward to serving you additionally next time. Best wishes!

January 29, 2021

Thanks for your nice and professonal service provide me today. Thanks for everything. I will sincerely recommend this dealer to my friend and family. I wish you all a wondetful year NTorres More

by Kingyoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaramy LaLonde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Alford
Jan 29, 2021 -

Audi Dallas responded

Kingyoda, we appreciate your 5-stars and mention of a nice and professional experience. Thank you for taking a moment to share praise. See you next time. Thanks again!

January 27, 2021

Thank you Kyle for always providing excellent customer service. You always make sure everything is easy for me, from dropping off my vehicle to making sure that everything gets taken care of. I apprecia More

by Yvonne Sandel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
Jan 27, 2021 -

Audi Dallas responded

Yvonne, we appreciate your 5-stars regarding working with Kyle in service. Thank you for taking a moment to share praise. See you next time. Thanks again!

January 21, 2021

Honest. Great communication. Friendly. On-time. Highly recommend. The entire process is organized and straight forward with no waiting unnecessarily. I used to dread service but not with Audi Dallas servi More

by Kim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam
Jan 22, 2021 -

Audi Dallas responded

Kim, thank you for your endorsement regarding working with Adam! We're pleased to hear that he was honest, communicated well, was friendly and on time! We really appreciate your feedback and look forward to serving you again next time!

January 20, 2021

Always excellent service from the service department and Marvin.Easy to schedule appointment. Easy checkin and nice comfortable customer lounge to wait for call to be ready. More

by angela.d.sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marvin Clayton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2021 -

Audi Dallas responded

Angela.d.sanders, we appreciate your 5-stars and mention of working with Marvin in service. Thank you for taking a moment to share praise. See you next time. Thanks again!

January 12, 2021

One of the best recent experiences with our Audi service. Stress and hassle free experience with some of the best customer service in the Metroplex. More

by Eric.O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Timin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Nieto
Jan 12, 2021 -

Audi Dallas responded

Eric.O, thank you for sharing 5-stars and noting your experience with us in service. We appreciate your endorsement and look forward to serving you additionally next time. Thanks again!

January 11, 2021

Friendly great service. Extremely accommodating with my schedule. Highly recommend this dealership. Brandon was knowledgable and efficient. Follow up good. Worth my drive to do business with Audi Dallas More

by Ldiquattro
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 12, 2021 -

Audi Dallas responded

LDiquattro, thank you for sharing praise regarding your experience with Brandon! We're pleased to hear your experience was 5-star all around. Let us know when we may serve you additionally. Thanks again!

January 08, 2021

Incredible service, love the use of technology to make the experience effortless. So happy that I always get my cars and service from Audi Dallas More

by Clane060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Hunter
Jan 08, 2021 -

Audi Dallas responded

Clane060, thank you for sharing praise! We appreciate your endorsement and note of our use of technology in the process. Let us know when we may serve you additionally. Thanks again!

December 30, 2020

Talk to Isaac he’ll hook you up. He always takes great care of me. Words words words words words words words words words words More

by Stopcompensatingemployeesonfeedbackfromcustomers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Nieto
Dec 31, 2020 -

Audi Dallas responded

Thanks for your 5-star praise regarding working with Isaac. We appreciate your feedback and will pass it along. We apologize for the minimum word count that DealerRater requires. We look forward to serving you again next time. Best wishes.

December 27, 2020

Everything was great and on time. However when they put on my new tire they forgot to stem cap. Also I asked them to include a tool to take off lug protectors and they for got that. More

by patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Audi Dallas responded

Patricia, thank you for sharing praise regarding your experience working with Erik in service. We appreciate your endorsement and look forward to serving you again next time! Thanks again!

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