Audi Dallas - Service Center

The dealership is very professional and courteous knowledgeable about their job ,comfortable they make you feel at home knowledgeable about their job ,comfortable they make you feel at home More

Customer service was was prompt in managing to get my second key acclimated to my car. Technician and service manager were quite efficient and timely. second key acclimated to my car. Technician and service manager were quite efficient and timely. More

Adam was very nice and professional. I arrived early and Adam was able to accommodate with any hesitation. I was contemplating staying to wait for my car but Adam said it might be longer I arrived early and Adam was able to accommodate with any hesitation. I was contemplating staying to wait for my car but Adam said it might be longer and a ride to/from via the service was absolutely no problem. I received the text update about 35 minutes later. They were able to get my car's oil change done immediately, per the video+ commentary - that was great!!! The car wash took the most time but well worth it! (The car looked beautiful.) I received a text that it would be ready in 20 minutes. I ordered the alto and by the time I arrived, it was already pulled up and ready to go. Everyone was very friendly and professional. Even Lashawn who took down my appointment a week ago. I was very pleased with the entire experience. Alto was fantastic. Thank you for the excellent service. More

Clean welcoming and friendly everyone is nice and helpful the lounge area is always stocked with snacks and cold drinks I love that the lounge area is always stocked with snacks and cold drinks I love that More

Jordan Windham is the best customer service agent I have ever worked with. In fact, he is so good it is one of the reasons we continue to purchase Audi products. I know that sounds extreme. But, his serv ever worked with. In fact, he is so good it is one of the reasons we continue to purchase Audi products. I know that sounds extreme. But, his service is so good we continue to purchase the Audi brand because we trust Jordan will take care of us. For reference, my other 2 cars are a Porsche and a Lamborghini. The service experience with those cars is never as good as with Jordan and Audi. That guy is simply one of the best in the business. Audi Dallas is lucky to have him. More

Everyone is soo friendly! Made me feel at home! Thanks Mike Redd for your professionalism and helpfulness! Made me feel at home! Thanks Mike Redd for your professionalism and helpfulness! More

Great dealership, friendly, prompt and courteous personnel at this highly efficient dealership in Dallas, TX. personnel at this highly efficient dealership in Dallas, TX. More

Awesome customer service from Jordan. The team worked above and beyond my expectations. My only place to go for my Audi! The team worked above and beyond my expectations. My only place to go for my Audi! More

Dusty, Katelyn, and Ricardo have excellent customer service. My previous visit to Audi Dallas, I did not want to come back because the associate they gave to help me was rude. I was very discouraged wh service. My previous visit to Audi Dallas, I did not want to come back because the associate they gave to help me was rude. I was very discouraged when I left and I thought about changing car brands. I did not want to come back, but then my tire busted. When I had to come back I was helped by Katelyn, Dusty, and Riccardo. I really appreciate their kindness and patience. More

Andy is always great to work with and gets me in timely. This time I visited, Andy was out and Oscer helped. Again service was smooth. I value not only the service but the condition of the property. Thi This time I visited, Andy was out and Oscer helped. Again service was smooth. I value not only the service but the condition of the property. This location is beautiful and well maintained. More