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Audi Dallas - Service Center

Dallas, TX

4.8
1,040 Reviews

1,040 Reviews of Audi Dallas - Service Center

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July 08, 2022

My service advisor Jordan consistently provides a level of service that remains unmatched. His style is effortlessly caring and providing great car/industry education along the way. He always accommodates More

by keishamcole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jul 08, 2022 -

Audi Dallas responded

keishamcole, thanks for the five-stars! We're happy to hear Jordan provides a level of service that remains unmatched! We appreciate your praise. See you next time. Best wishes!

July 08, 2022

Wonderful service. Thanks to Service Manager Andy!! It’s always a pleasant experience at Audi Dallas! More

by tracecwity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Audi Dallas responded

tracecwity, thanks for the five-stars! We're glad to hear Andy always provides a pleasant experience! We appreciate your praise. See you next time. Take care!

July 08, 2022

My car got stolen and Michael is doing EVERYTHING possible to try and get my GPS tracking turned on, he has been beyond helpful and I Appreciate it so much. More

by alexa.ibarguen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Eagleburger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Audi Dallas responded

alexa, thanks for the five-stars! We're glad to hear Michael has been doing everything possible to help you! We appreciate your praise, and are sorry to hear about your unfortunate situation. See you next time. Take care!

July 06, 2022

Took the Q8 in for a tire change. Was seen at the anointed time and service was complete as requested. More

by gavin.scott3914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jul 06, 2022 -

Audi Dallas responded

gavin.scott3914, thanks for the five-stars! We're glad to hear our team got you in on time and completed service as requested! We appreciate your praise. See you next time. Take care!

July 06, 2022

Scheduled a service appointment online and spoke to the scheduling agent. When I arrived for my appointment they told me it would be at least 7 days before anyone could look at my car. I said I would come More

by Anna
Customer Service
Recommend Dealer
No
Employees Worked With
Josh
Jul 06, 2022 -

Audi Dallas responded

Anna, we apologize that your experience booking service shocked you with the delay and wait. We too wish we had the capacity, parts and loan cars to accomodate everyone right now. Unfortunately, with the supply chain and chip shortage, our loan car fleet has taken a big hit and at the same time we've had a big influx of service business. We are doing our best to schedule out clients far out enough to not run into delays. If you would like to discuss the process and issues with us, our Service Director, Daniel McClure would be happy to chat with you and can be reached directly at daniel.mcclure@audidallas.com or 214.561.1850. We look forward to better serving you on future visits as our loan car fleet replenishes. Best wishes!

July 04, 2022

The customer service at Audi Dallas is top notch form the moment I drive up. The staff are extremely professional-within seconds of driving up someone greets me and offers to assist. The team always gives More

by mpacker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Mireles
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Jul 04, 2022 -

Audi Dallas responded

mpacker, thanks for the five-stars! We're glad to hear our team is professional and provides fast service! We appreciate your praise. See you next time. Take care!

July 03, 2022

Anyone can sell you an Audi, but who can maintain them? At Audi Dallas, they service Audis and they perform this work professionally and reasonably. I have purchased three Audis from Audi Dallas and there More

by Larsson75201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kacy Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2022 -

Larsson75201 responded

Yes

Jul 04, 2022 -

Audi Dallas responded

Larsson75201, thanks for the five-stars! We're glad to hear our team provides professional service! We appreciate your praise. See you next time. Thanks again!

July 01, 2022

They went above and beyond to make my new baby look like a million bucks. I love it! More

by jessmcarmichael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jul 01, 2022 -

Audi Dallas responded

jessmcarmichael, thanks for the five-stars! We're glad to hear our team went above and beyond! We appreciate your praise. See you next time. Take care!

July 01, 2022

At Audi Dallas you really feel the prestige! Eric is the dude!!! Always takes care of me!!! Give this mans a raise!!! More

by Rob D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Audi Dallas responded

Rob D, thanks for the five-stars! We're glad to hear Eric is the dude and always takes care of you! We appreciate your praise. See you next time. Best wishes!

June 29, 2022

Always fixing the job first time! Positive and knowledgeble people taking care of customer and car! More

by grottjabo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Windham
Jun 30, 2022 -

Audi Dallas responded

grottjabo, thanks for the five-stars! We're happy to hear our team is positive and knowledgeable! We appreciate your praise. See you next time. Take care!

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