Audi Dallas - Service Center

The Advisor Marvin made the customer service at this location better! I have experience horrible customer service experience in the past at this location. location better! I have experience horrible customer service experience in the past at this location. More

Went in to see Marvin because the internet sent me that way. I’m glad it did! He wasn’t pushy or selling anything. He was very informative. He just let us know our options and we enjoyed our first visit h way. I’m glad it did! He wasn’t pushy or selling anything. He was very informative. He just let us know our options and we enjoyed our first visit here. I already scheduled my next appointment. Inn getting another keyfab. $100 cheaper than my last estimate. I will definitely be back! Thank man. More

Great since they changed service advisors back to Andy Mirales. He is responsive, intelligent and kind. Mirales. He is responsive, intelligent and kind. More

Was going onacation and thought a sensor was out. It was a nail in my tire. By diagnosing the problem correctly, I have been saved a possible delay on my trip. Service was fast and friendly. Waiting It was a nail in my tire. By diagnosing the problem correctly, I have been saved a possible delay on my trip. Service was fast and friendly. Waiting area is now comfortable and inviting. Car was washed and returned in pristine condition More

Horrible with communication. Had a 4 pm appointment yesterday for a possible bad battery. I had to call and follow up with them today and they still have not even done a simple d Had a 4 pm appointment yesterday for a possible bad battery. I had to call and follow up with them today and they still have not even done a simple dynastic to say if it was the battery or not. So now I’m without a car nor they don’t have any loners till mid oct. and will not even look at my car until Thursday or even Friday. SMH. They need better communication if they need more time!!! More

All the service team was nice and helpful and my agent, Oscar did an amazing job Oscar did an amazing job More

Dropped in to visit John Paul and said I wanted an oil change but I’m not sure I have time… so we went over to Marvin! He said I’ve got a tech that is free we can get you in and out 45 minutes… my max tim change but I’m not sure I have time… so we went over to Marvin! He said I’ve got a tech that is free we can get you in and out 45 minutes… my max time was 1 hour! Thank you Audi Dallas for always making my wishes and dreams come true! More

I always get good service when visiting Audi Dallas. The staff is very friendly, knowledgeable, helpful & efficient. I particularly like that my car is sleazy clean when it comes back to me. Thank you The staff is very friendly, knowledgeable, helpful & efficient. I particularly like that my car is sleazy clean when it comes back to me. Thank you More

Katelyn was my service specialist and she was very helpful! I like that I am assigned to her every time I go to the dealer for service. helpful! I like that I am assigned to her every time I go to the dealer for service. More